Upvote Upvoted 8 Downvote Downvoted
1 2 3
Banned from RGL for being an "Alternate Account"
1
#1
0 Frags +

Tl;dr, I moved into a friend's place that also has an rgl account over the summer and I'm accused of being her alt with all my appeals being rejected.

In 2019, I played as a sub in 2 different rgl teams, one highlander and one prolander. Both due to some poor experience and being in a pretty bad living situation for competition at the time, I stopped. My friend was an active highlander player and is much better than me, but she's since moved on. Over the summer, I moved into her apartment.

After moving into her apartment I was having some discussions with friends and decided I wanted to get back into competitive tf2. I went to my rgl profile and tried to change my username, but learned that the only way to do that was to make a support ticket in the discord, so I join the discord and open a ticket and wait.

Everything seemed normal at first, asking for my rgl profile, steam account, asking for why I wanted to change my username, etc., but after a while I was asked a question along the lines of "Can you send us EVERY steam account you've had?" (paraphrasing because I was banned from the discord and I cannot view the messages anymore.) Weird question but I complied, sending them my steam account I made when I was like, 13 and lost the password to. There was a long period of silence, before I was told something along the lines of "Sorry, there seems to be something off with our system. Are you sure you've sent to us every steam account you've had?" Which I confirmed, and even offered that if anything seemed weird to mention it to me and I can help clear it up.

Fast forward several weeks with minimal communication, and on the night of Christmas day I get a dm from Dyno saying I was banned from the RGL discord, and upon trying to log into my rgl account, I get a notification saying I'm banned. When viewing my rgl page without logging in, it says that the account has been banned permanently for being an alt account. Not too long later I learn that my roommate was banned for 8 months at the same time for "using an alt account." I put in an appeal, offering to literally evidence needed to prove that I'm not bullshitting, only to be met with this:

"Registering an alternate account in our system is against the rules and will lead to a permanent ban on the account. Your account was verified and confirmed to be an alternate account in RGL by our Anti-Cheat team. Head admin(s) have also reviewed the evidence. This will serve as a denied appeal and no further appeals will be entertained."

Here's my problem with this: I haven't played in anything related to rgl since 2019, including scrims, pugs, or matches. My pugs have been exclusively in newbie mixes or TF2CC, and I'm dogshit. So the only, only information that they have to verify is the ip location I was logging into the website from. They could have reviewed the demos or logs that I have generated in the past few months and seen that I am not the same person, if I were smurfing I would've been banned from newbie mixes long before rgl.

At this point, my roommate decided to get involved, she herself hasn't played a season or been on a team in 3 years so she doesn't really care for her ban (it's only for 8 months anyway), so she approached multiple staff members directly to ask about it, and got met with "They need to submit an appeal." (Please see 2 paragraphs above to see the issue with that.)

Literally what the fuck am I supposed to do. I have offered several times to provide evidence to the team that I am a real person and not an alt account but I have been permanently blocked from any and all communication with anyone. I don't know what I can do.

Tl;dr, I moved into a friend's place that also has an rgl account over the summer and I'm accused of being her alt with all my appeals being rejected.

In 2019, I played as a sub in 2 different rgl teams, one highlander and one prolander. Both due to some poor experience and being in a pretty bad living situation for competition at the time, I stopped. My friend was an active highlander player and is much better than me, but she's since moved on. Over the summer, I moved into her apartment.

After moving into her apartment I was having some discussions with friends and decided I wanted to get back into competitive tf2. I went to my rgl profile and tried to change my username, but learned that the only way to do that was to make a support ticket in the discord, so I join the discord and open a ticket and wait.

Everything seemed normal at first, asking for my rgl profile, steam account, asking for why I wanted to change my username, etc., but after a while I was asked a question along the lines of "Can you send us EVERY steam account you've had?" (paraphrasing because I was banned from the discord and I cannot view the messages anymore.) Weird question but I complied, sending them my steam account I made when I was like, 13 and lost the password to. There was a long period of silence, before I was told something along the lines of "Sorry, there seems to be something off with our system. Are you sure you've sent to us every steam account you've had?" Which I confirmed, and even offered that if anything seemed weird to mention it to me and I can help clear it up.

Fast forward several weeks with minimal communication, and on the night of Christmas day I get a dm from Dyno saying I was banned from the RGL discord, and upon trying to log into my rgl account, I get a notification saying I'm banned. When viewing my rgl page without logging in, it says that the account has been banned permanently for being an alt account. Not too long later I learn that my roommate was banned for 8 months at the same time for "using an alt account." I put in an appeal, offering to literally evidence needed to prove that I'm not bullshitting, only to be met with this:

"Registering an alternate account in our system is against the rules and will lead to a permanent ban on the account. Your account was verified and confirmed to be an alternate account in RGL by our Anti-Cheat team. Head admin(s) have also reviewed the evidence. This will serve as a denied appeal and no further appeals will be entertained."

Here's my problem with this: I haven't played in anything related to rgl since 2019, including scrims, pugs, or matches. My pugs have been exclusively in newbie mixes or TF2CC, and I'm dogshit. So the only, only information that they have to verify is the ip location I was logging into the website from. They could have reviewed the demos or logs that I have generated in the past few months and seen that I am not the same person, if I were smurfing I would've been banned from newbie mixes long before rgl.

At this point, my roommate decided to get involved, she herself hasn't played a season or been on a team in 3 years so she doesn't really care for her ban (it's only for 8 months anyway), so she approached multiple staff members directly to ask about it, and got met with "They need to submit an appeal." (Please see 2 paragraphs above to see the issue with that.)

Literally what the fuck am I supposed to do. I have offered several times to provide evidence to the team that I am a real person and not an alt account but I have been permanently blocked from any and all communication with anyone. I don't know what I can do.
2
#2
76 Frags +

very funny that this can happen but someone can cheat for an entire regular season before a playoff boycott gets them banned LMAO

very funny that this can happen but someone can cheat for an entire regular season before a playoff boycott gets them banned LMAO
3
#3
-14 Frags +
tojovery funny that this can happen but someone can cheat for an entire regular season before a playoff boycott gets them banned LMAO

Boycotting playoffs is insane in my opinion but your point still stands. The admins have better priorities than to deal with the fact that a cheater who was banned before Kiwi is now unbanned and is about to cause havoc. They gotta prioritize people saying naughty words in severs that they don't provide but its still "sanctioned by them." It's worse because it happens in scrims I understand if you get banned for saying shit in a match.

PupsiMax

I hope you get your situation sorted out I do remember hearing a similar case about 3 years ago I forgot the name of the person but if I remember I can try and contact them for help and see how they got through it.

[quote=tojo]very funny that this can happen but someone can cheat for an entire regular season before a playoff boycott gets them banned LMAO[/quote]
Boycotting playoffs is insane in my opinion but your point still stands. The admins have better priorities than to deal with the fact that a cheater who was banned before Kiwi is now unbanned and is about to cause havoc. They gotta prioritize people saying naughty words in severs that they don't provide but its still "sanctioned by them." It's worse because it happens in scrims I understand if you get banned for saying shit in a match.

[quote=PupsiMax][/quote]
I hope you get your situation sorted out I do remember hearing a similar case about 3 years ago I forgot the name of the person but if I remember I can try and contact them for help and see how they got through it.
4
#4
32 Frags +
Prime-SanitytojoPupsiMax

please stop quoting the full wall you're making my laptop hot

[quote=Prime-Sanity][quote=tojo][/quote]


[quote=PupsiMax][/quote]
[/quote]
please stop quoting the full wall you're making my laptop hot
5
#5
24 Frags +
maraudeRPrime-SanitytojoPupsiMaxplease stop quoting the full wall you're making my laptop hot

How does one do this. Nevermind I'm retarded.

[quote=maraudeR][quote=Prime-Sanity][quote=tojo][/quote]


[quote=PupsiMax][/quote]
[/quote]
please stop quoting the full wall you're making my laptop hot[/quote]
How does one do this. Nevermind I'm retarded.
6
#6
8 Frags +

I think banning people for cheating should be a higher priority than banning players for smurfing tbh

I think banning people for cheating should be a higher priority than banning players for smurfing tbh
7
#7
21 Frags +
TholeI think banning people for cheating should be a higher priority than banning players for smurfing tbh

Innocent until proven guilty except for just me I guess.

[quote=Thole]I think banning people for cheating should be a higher priority than banning players for smurfing tbh[/quote]

Innocent until proven guilty except for just me I guess.
8
#8
63 Frags +

RGL admins never heard of having roommates since they live in their parents basement unfortunately

RGL admins never heard of having roommates since they live in their parents basement unfortunately
9
#9
serveme.tf
36 Frags +

What's the steam id of your friend?

nvm, saw your reddit thread, it's 76561198085410622.

Checked your and her history on na.serveme.tf (she has over 8 years of history), and I don't get why RGL banned you both.

[s]What's the steam id of your friend?[/s]

nvm, saw your reddit thread, it's 76561198085410622.

Checked your and her history on na.serveme.tf (she has over 8 years of history), and I don't get why RGL banned you both.
10
#10
-3 Frags +
TholeI think banning people for cheating should be a higher priority than banning players for smurfing tbh

Not to defend rgl in any way but the people that ban you for telling people to kill themselves are not the same people that ban you for cheating (which iirc is still only 1 person)

[quote=Thole]I think banning people for cheating should be a higher priority than banning players for smurfing tbh[/quote]
Not to defend rgl in any way but the people that ban you for telling people to kill themselves are not the same people that ban you for cheating (which iirc is still only 1 person)
11
#11
-6 Frags +
mmrarkteTholeI think banning people for cheating should be a higher priority than banning players for smurfing tbhNot to defend rgl in any way but the people that ban you for telling people to kill themselves are not the same people that ban you for cheating (which iirc is still only 1 person)

No, it's the same people. RGL AC is responsible for every ban on the site, from actually cheating to the person who said the n-word in an amateur scrim. Pretty sure RGL admins aren't even allowed to ban people on their own - it HAS to go through AC.

Part of why people like cukei or cray haven't been banned yet. Some of the admins have seen the videos and they are aware that they're cheating, yet they are powerless because no one has made a report for it.

[quote=mmrarkte][quote=Thole]I think banning people for cheating should be a higher priority than banning players for smurfing tbh[/quote]
Not to defend rgl in any way but the people that ban you for telling people to kill themselves are not the same people that ban you for cheating (which iirc is still only 1 person)[/quote]
No, it's the same people. RGL AC is responsible for every ban on the site, from actually cheating to the person who said the n-word in an amateur scrim. Pretty sure RGL admins aren't even allowed to ban people on their own - it HAS to go through AC.

Part of why people like cukei or cray haven't been banned yet. Some of the admins have seen the videos and they are aware that they're cheating, yet they are powerless because no one has made a report for it.
12
#12
8 Frags +
DivineATPart of why people like cukei or cray haven't been banned yet. Some of the admins have seen the videos and they are aware that they're cheating, yet they are powerless because no one has made a report for it.

Why can't the admins report it then

[quote=DivineAT]Part of why people like cukei or cray haven't been banned yet. Some of the admins have seen the videos and they are aware that they're cheating, yet they are powerless because no one has made a report for it.[/quote]
Why can't the admins report it then
13
#13
1 Frags +
RahmedWhy can't the admins report it then

I'm just the messenger idk lol. It's also possible that someone has made a report but it's low priority. I'm not sure how it works since I'm not an admin

[quote=Rahmed]
Why can't the admins report it then[/quote]
I'm just the messenger idk lol. It's also possible that someone has made a report but it's low priority. I'm not sure how it works since I'm not an admin
14
#14
0 Frags +
DivineATRahmedWhy can't the admins report it thenI'm just the messenger idk lol. It's also possible that someone has made a report but it's low priority. I'm not sure how it works since I'm not an admin

Reports for both of those players almost certainly exist, although inactive players probably fall to the bottom of the queue though given the large number of reports happening across all divisions with such a small anti-cheat staff to investigate. Admins being "aware they're cheating" is essentially the same as a report being submitted to the AC staff though, at the end of the day they're just another community member with an opinion, and it will have to go through AC either way.

[quote=DivineAT][quote=Rahmed]
Why can't the admins report it then[/quote]
I'm just the messenger idk lol. It's also possible that someone has made a report but it's low priority. I'm not sure how it works since I'm not an admin[/quote]
Reports for both of those players almost certainly exist, although inactive players probably fall to the bottom of the queue though given the large number of reports happening across all divisions with such a small anti-cheat staff to investigate. Admins being "aware they're cheating" is essentially the same as a report being submitted to the AC staff though, at the end of the day they're just another community member with an opinion, and it will have to go through AC either way.
15
#15
1 Frags +
DivineAT

wtf lol. Guess i was wrong TY.

[quote=DivineAT][/quote]
wtf lol. Guess i was wrong TY.
16
#16
-25 Frags +

Hi Everyone, We have seen this and I got confirmation that we will be providing a official public response soon. I will also repost that response to the reddit thread you also made via the official RGL reddit account.

Hi Everyone, We have seen this and I got confirmation that we will be providing a official public response soon. I will also repost that response to the reddit thread you also made via the official RGL reddit account.
17
#17
-10 Frags +
MothershipHi Everyone, We have seen this and I got confirmation that we will be providing a official public response soon. I will also repost that response to the reddit thread you also made via the official RGL reddit account.

RARE RGL W

[quote=Mothership]Hi Everyone, We have seen this and I got confirmation that we will be providing a official public response soon. I will also repost that response to the reddit thread you also made via the official RGL reddit account.[/quote]
RARE RGL W
18
#18
28 Frags +
Prime-SanityMothershipHi Everyone, We have seen this and I got confirmation that we will be providing a official public response soon. I will also repost that response to the reddit thread you also made via the official RGL reddit account.RARE RGL W

announcing that there will be an announcement is a nothingburger

[quote=Prime-Sanity][quote=Mothership]Hi Everyone, We have seen this and I got confirmation that we will be providing a official public response soon. I will also repost that response to the reddit thread you also made via the official RGL reddit account.[/quote]
RARE RGL W[/quote]
announcing that there will be an announcement is a nothingburger
19
#19
56 Frags +

Hey everyone, I have seen RGL's response announcement and can confirm i will be responding to their post when it goes live. I will not be responding to their post in the reddit thread, obviously.

Hey everyone, I have seen RGL's response announcement and can confirm i will be responding to their post when it goes live. I will not be responding to their post in the reddit thread, obviously.
20
#20
10 Frags +
DivineATNo, it's the same people. RGL AC is responsible for every ban on the site, from actually cheating to the person who said the n-word in an amateur scrim. Pretty sure RGL admins aren't even allowed to ban people on their own - it HAS to go through AC.

Where have you got this from? At least during the time I helped out at RGL, AC admins have had zero access to player behaviour reports nor discussions of the RC team. So even if they wanted to, AC cannot provide any input on those types of bans unless RC requests their help to identify an alt or smth. The staff members who can ban people iirc are limited to head admins, but they only ban after an investigation was made by either the RC or AC team. It very much happens like stated in RGL's FAQ: https://docs.rgl.gg/league/faqs/misconduct/

[quote=DivineAT]
No, it's the same people. RGL AC is responsible for every ban on the site, from actually cheating to the person who said the n-word in an amateur scrim. Pretty sure RGL admins aren't even allowed to ban people on their own - it HAS to go through AC.[/quote]
Where have you got this from? At least during the time I helped out at RGL, AC admins have had zero access to player behaviour reports nor discussions of the RC team. So even if they wanted to, AC cannot provide any input on those types of bans unless RC requests their help to identify an alt or smth. The staff members who can ban people iirc are limited to head admins, but they only ban after an investigation was made by either the RC or AC team. It very much happens like stated in RGL's FAQ: https://docs.rgl.gg/league/faqs/misconduct/
21
#21
23 Frags +
MothershipHi Everyone, We have seen this and I got confirmation that we will be providing a official public response soon. I will also repost that response to the reddit thread you also made via the official RGL reddit account.

they gotta take u off the pr team dogg

[quote=Mothership]Hi Everyone, We have seen this and I got confirmation that we will be providing a official public response soon. I will also repost that response to the reddit thread you also made via the official RGL reddit account.[/quote]
they gotta take u off the pr team dogg
22
#22
32 Frags +

Hello everyone, I have seen that RGL will be making a public response and would like to inform everyone that I will be shitposting in that thread when it devolves into bullshit by page 2. My reddit account was permanently banned because i kept harassing the moderators of r/childfree by sending them videos of happy families with children so i will not be replying on that platform.

Hello everyone, I have seen that RGL will be making a public response and would like to inform everyone that I will be shitposting in that thread when it devolves into bullshit by page 2. My reddit account was permanently banned because i kept harassing the moderators of r/childfree by sending them videos of happy families with children so i will not be replying on that platform.
23
#23
-19 Frags +

Hello everyone, to first clear up some misinformation in this thread - alt detection is handled entirely by AC. The Report Committee is in charge of handling hate speech reports. Whenever you fill out a misconduct report form via the RGL site, that goes directly to the RGL Report Committee which handles misconduct cases. Cheating and alt reports go directly to AC for them to handle and investigate.

To be clear, AC has nothing to do with slur bans; RC has nothing to do with cheating/alt bans. They are completely separate from each other.

In regards to the topic of being banned for being an alt account, I have talked with AC and they have confirmed that they have evidence of you being an alt. AC has stated to me that they go over roommate related cases regularly. While they typically do not meet the criteria for alting related bans, this is one of the few that has met criteria completely separate from a typical roommate case. AC told me that they cannot share what this evidence is for the same reasons we do not share evidence in cheating bans.

I did ask AC however, if you can submit another appeal; and I was able to confirm with them that you can submit a final appeal. They however stressed that you need to include everything you have as evidence on Google Drive and include it in the appeal.

Hello everyone, to first clear up some misinformation in this thread - alt detection is handled entirely by AC. The Report Committee is in charge of handling hate speech reports. Whenever you fill out a misconduct report form via the RGL site, that goes directly to the RGL Report Committee which handles misconduct cases. Cheating and alt reports go directly to AC for them to handle and investigate.

To be clear, AC has nothing to do with slur bans; RC has nothing to do with cheating/alt bans. They are completely separate from each other.

In regards to the topic of being banned for being an alt account, I have talked with AC and they have confirmed that they have evidence of you being an alt. AC has stated to me that they go over roommate related cases regularly. While they typically do not meet the criteria for alting related bans, this is one of the few that has met criteria completely separate from a typical roommate case. AC told me that they cannot share what this evidence is for the same reasons we do not share evidence in cheating bans.

I did ask AC however, if you can submit another appeal; and I was able to confirm with them that you can submit a final appeal. They however stressed that you need to include everything you have as evidence on Google Drive and include it in the appeal.
24
#24
20 Frags +

@THEBILLDOZER
your response?

@THEBILLDOZER
your response?
25
#25
19 Frags +
Mothership In regards to the topic of being banned for being an alt account, I have talked with AC and they have confirmed that they have evidence of you being an alt. AC has stated to me that they go over roommate related cases regularly. While they typically do not meet the criteria for alting related bans, this is one of the few that has met criteria completely separate from a typical roommate case.

Hilarious to me bc the only criteria I could imagine being met other than our ips matching is both of our accounts being inactive and being on the same roster 4 years ago lmfao, not to mention Arie checking the serveme history and finding nothing to corroborate this. Whatever I'll get my documents and make the appeal, this could've been sorted way faster if you guys were willing to communicate with either of us directly, ESPECIALLY when my roommate reached out to you and other staff directly. Was hoping to be able to play in s14 but oh well!!

Any doubters in the thread, here's both our RGL accounts, decide for yourselves

Mine

Hers

[quote=Mothership] In regards to the topic of being banned for being an alt account, I have talked with AC and they have confirmed that they have evidence of you being an alt. AC has stated to me that they go over roommate related cases regularly. While they typically do not meet the criteria for alting related bans, this is one of the few that has met criteria completely separate from a typical roommate case.[/quote]

Hilarious to me bc the only criteria I could imagine being met other than our ips matching is both of our accounts being inactive and being on the same roster 4 years ago lmfao, not to mention Arie checking the serveme history and finding nothing to corroborate this. Whatever I'll get my documents and make the appeal, this could've been sorted way faster if you guys were willing to communicate with either of us directly, ESPECIALLY when my roommate reached out to you and other staff directly. Was hoping to be able to play in s14 but oh well!!

Any doubters in the thread, here's both our RGL accounts, decide for yourselves

[url=https://rgl.gg/Public/PlayerProfile?p=76561198273197677&r=1]Mine[/url]
[url=https://rgl.gg/Public/PlayerProfile?p=76561198085410622&r=1]
Hers[/url]
26
#26
31 Frags +

when u finally beat the edating allegations by moving in together and then u catch that RGL alting ban....

when u finally beat the edating allegations by moving in together and then u catch that RGL alting ban....
27
#27
2 Frags +

.

.
28
#28
serveme.tf
12 Frags +
PupsiMaxnot to mention Arie checking the serveme history and finding nothing to corroborate this.

RGL staff have access to more sources of information than me. From the statement and some information provided to me, I get their concerns.

[quote=PupsiMax]not to mention Arie checking the serveme history and finding nothing to corroborate this.[/quote]

RGL staff have access to more sources of information than me. From the statement and some information provided to me, I get their concerns.
29
#29
10 Frags +

You also gotta think, if this was actually the same person, why go through so much effort just to alt account?
Literally just to get banned for 6 months, and complain about it with no prior history of causing drama anywhere else?

That alone doesn't make sense, especially given the player "alting" in question is mid-Main Highlander.
It just seems so odd to go through so much effort for literally zero gain.

You also gotta think, if this was actually the same person, why go through so much effort just to alt account?
Literally just to get banned for 6 months, and complain about it with no prior history of causing drama anywhere else?

That alone doesn't make sense, especially given the player "alting" in question is mid-Main Highlander.
It just seems so odd to go through so much effort for literally zero gain.
30
#30
17 Frags +

RGL was handed a free easy PR win. I don't think they could have fumbled worse.

RGL was handed a free easy PR win. I don't think they could have fumbled worse.
1 2 3
Please sign in through STEAM to post a comment.