wolsneOn the official tf2pl thread there is like 6 pages of people offering legitimate/concrete feedback towards the system and none of the tf2pl dev team, admins, or "tf2-ceo" himself has addressed any of them. I know people don't expect a sub system immediately but if there was a channel of communication from literally anyone, people would feel a lot better about pledging their loyalty to faceit.
Sorry, we'll definitely get to it, I want to uphold a decent level of transparency, we've mostly just been very busy.
LegendaryRQAReminder that FaceIT directly worked with Valve (and other tournament organizers) to help them do their Dota Qualifies, and has sponsored a Counter Strike Major.
And made the TF2 team update the in-game voice codecs :)