Upvote Upvoted 8 Downvote Downvoted
Monitor goes black when starting game
posted in Hardware
1
#1
0 Frags +

I got a BenQ 240hz (XL2746K) a few days ago, and when starting any game in full-screen, the monitor just goes black after showing the game and flickering on/off (assuming it's just the full screen adjustments the computer makes..?) and I am forced to turn it off and on again, and then the game works normally. What is weird is that it happens to my 240hz main monitor and the 144hz second monitor stays on.
My 240hz doesn't even say "no signal" when it goes black, and when it happens in some games, you can see a very faint, dim image of what the game should look like (such as the loading screen, etc.)
I've tried DDU uninstalling drivers and reinstalling them, windows update, disabling full screen optimizations, changing DP cables, unplugging my second monitor completely, and it still occurs.
It doesn't always happen, sometimes I can start the game 3-4 times without it happening and then it'll happen.
thanks for any and all help!

I got a BenQ 240hz (XL2746K) a few days ago, and when starting any game in full-screen, the monitor just goes black after showing the game and flickering on/off (assuming it's just the full screen adjustments the computer makes..?) and I am forced to turn it off and on again, and then the game works normally. What is weird is that it happens to my 240hz main monitor and the 144hz second monitor stays on.
My 240hz doesn't even say "no signal" when it goes black, and when it happens in some games, you can see a very faint, dim image of what the game should look like (such as the loading screen, etc.)
I've tried DDU uninstalling drivers and reinstalling them, windows update, disabling full screen optimizations, changing DP cables, unplugging my second monitor completely, and it still occurs.
It doesn't always happen, sometimes I can start the game 3-4 times without it happening and then it'll happen.
thanks for any and all help!
2
#2
3 Frags +

have you tried to sync -freq both in-game and with your monitor?
forced refresh rate for the game and the monitor to adapt: type "-refresh 144" or "-freq 144" into the launch options
if even that does not work I would try to force the game into borderless windowed mode with setting your screen on 144 Hz or lower (with of course changing the "-freq/refresh 144" to the given refresh rate)
lmk if it anything changed or not

have you tried to sync -freq both in-game and with your monitor?
forced refresh rate for the game and the monitor to adapt: type "-refresh 144" or "-freq 144" into the launch options
if even that does not work I would try to force the game into borderless windowed mode with setting your screen on 144 Hz or lower (with of course changing the "-freq/refresh 144" to the given refresh rate)
lmk if it anything changed or not
3
#3
4 Frags +

By "disabling full screen optimizations," did you put the following into launch options:
-w 1920 -h 1080 -windowed -noborder

It could be that your monitor, for some reason, doesn't think it could support your resolution. So, messing around with your resolution might help too. I had this issue with my new monitor, and the launch options I listed above fixed it.

By "disabling full screen optimizations," did you put the following into launch options:
-w 1920 -h 1080 -windowed -noborder

It could be that your monitor, for some reason, doesn't think it could support your resolution. So, messing around with your resolution might help too. I had this issue with my new monitor, and the launch options I listed above fixed it.
4
#4
1 Frags +
redlixhave you tried to sync -freq both in-game and with your monitor?
forced refresh rate for the game and the monitor to adapt: type "-refresh 144" or "-freq 144" into the launch options
if even that does not work I would try to force the game into borderless windowed mode with setting your screen on 144 Hz or lower (with of course changing the "-freq/refresh 144" to the given refresh rate)
lmk if it anything changed or not

Tried that already, and I'd rather just run fullscreen, as it worked on my other monitor completely fine.
I would think it was an issue with that, but the monitor is also randomly becoming incredibly dim on boot which makes me feel like it's an issue with a backlight or some kind of part within the monitor, so I think I'm just going to RMA since I got the monitor 2-ish weeks ago and it's still under BenQ warranty.

https://cdn.discordapp.com/attachments/881382294168932393/1059834762929393665/IMG_5674.jpg

This is what it looks like when this happens, as well as when I start up some games (with the main menu super dim, or the loading screen). The display doesn't say "No Input" or "Lost Connection", it just does this then makes me have to turn it on and off and then it functions normally.

[quote=redlix]have you tried to sync -freq both in-game and with your monitor?
forced refresh rate for the game and the monitor to adapt: type "-refresh 144" or "-freq 144" into the launch options
if even that does not work I would try to force the game into borderless windowed mode with setting your screen on 144 Hz or lower (with of course changing the "-freq/refresh 144" to the given refresh rate)
lmk if it anything changed or not[/quote]

Tried that already, and I'd rather just run fullscreen, as it worked on my other monitor completely fine.
I would think it was an issue with that, but the monitor is also randomly becoming incredibly dim on boot which makes me feel like it's an issue with a backlight or some kind of part within the monitor, so I think I'm just going to RMA since I got the monitor 2-ish weeks ago and it's still under BenQ warranty.
[img]https://cdn.discordapp.com/attachments/881382294168932393/1059834762929393665/IMG_5674.jpg[/img]
This is what it looks like when this happens, as well as when I start up some games (with the main menu super dim, or the loading screen). The display doesn't say "No Input" or "Lost Connection", it just does this then makes me have to turn it on and off and then it functions normally.
5
#5
1 Frags +
TaylorBy "disabling full screen optimizations," did you put the following into launch options:
-w 1920 -h 1080 -windowed -noborder

It could be that your monitor, for some reason, doesn't think it could support your resolution. So, messing around with your resolution might help too. I had this issue with my new monitor, and the launch options I listed above fixed it.

I don't want to run windowed as I've experienced input lag with it before unfortunately and it seems to still be the case. Might be placebo, but I don't think it's just a tf2 issue anymore when it's doing the same thing on boot or when launching any other full-screen game. I submitted an RMA form to Zowie/BenQ since I've basically tried everything including different cables, power outlets, GPU drivers, BIOS updates, Chipsets, everything to no avail, and feels like a dying backlight or part in the monitor triggered by launching a full screen program/turning it on.

To note, normally on my old monitor, when turning on my computer or starting a game, it would flash "Input: Displayport", whereas this monitor just goes black when starting games, and only says "Input: DP" when I tab back into the game after turning the monitor off and on, which is very odd. Maybe I can't see it because something inside the monitor gets messed up? Or maybe the DisplayPort connection just stops working? The dimming on boot and the start of some other games makes me think it's a hardware issue with the monitor, as stated before.

[quote=Taylor]By "disabling full screen optimizations," did you put the following into launch options:
-w 1920 -h 1080 -windowed -noborder

It could be that your monitor, for some reason, doesn't think it could support your resolution. So, messing around with your resolution might help too. I had this issue with my new monitor, and the launch options I listed above fixed it.[/quote]

I don't want to run windowed as I've experienced input lag with it before unfortunately and it seems to still be the case. Might be placebo, but I don't think it's just a tf2 issue anymore when it's doing the same thing on boot or when launching any other full-screen game. I submitted an RMA form to Zowie/BenQ since I've basically tried everything including different cables, power outlets, GPU drivers, BIOS updates, Chipsets, everything to no avail, and feels like a dying backlight or part in the monitor triggered by launching a full screen program/turning it on.

To note, normally on my old monitor, when turning on my computer or starting a game, it would flash "Input: Displayport", whereas this monitor just goes black when starting games, and only says "Input: DP" when I tab back into the game after turning the monitor off and on, which is very odd. Maybe I can't see it because something inside the monitor gets messed up? Or maybe the DisplayPort connection just stops working? The dimming on boot and the start of some other games makes me think it's a hardware issue with the monitor, as stated before.
6
#6
0 Frags +

Sounds like it. Hopefully that RMA form works out.

I'm sure you've already tried this too, but odd computer settings could cause adaptive brightness:
https://www.thewindowsclub.com/fix-screen-dims-when-playing-games-on-full-screen

That would be my last idea besides what you've already done. Good luck

Sounds like it. Hopefully that RMA form works out.

I'm sure you've already tried this too, but odd computer settings could cause adaptive brightness:
https://www.thewindowsclub.com/fix-screen-dims-when-playing-games-on-full-screen

That would be my last idea besides what you've already done. Good luck
Please sign in through STEAM to post a comment.