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Game freezes (with netgraph pics)
posted in Q/A Help
1
#1
2 Frags +

For the past few weeks I've been getting game breaking freezes in my game. Randomly during matches on any server with any settings (pubs or competitive) I'll completely be unable to do anything. My screen won't respond and the image on my screen will stutter up and down but not move. My ping doesn't appear to spike and my FPS remains the same.

I've tried all the standard quick fixes (validation, router reset, etc.). I finally managed to take a screenshot of my netgraph when the freeze occurs and this is what it looks like.

At the beginning of the freeze
http://steamcommunity.com/sharedfiles/filedetails/?id=183888353
After the game returns to normal
http://steamcommunity.com/sharedfiles/filedetails/?id=183888513

I don't really know how to interpret these graphs or what to do about this issue. Any help would be appreciated.

For the past few weeks I've been getting game breaking freezes in my game. Randomly during matches on any server with any settings (pubs or competitive) I'll completely be unable to do anything. My screen won't respond and the image on my screen will stutter up and down but not move. My ping doesn't appear to spike and my FPS remains the same.

I've tried all the standard quick fixes (validation, router reset, etc.). I finally managed to take a screenshot of my netgraph when the freeze occurs and this is what it looks like.

At the beginning of the freeze
http://steamcommunity.com/sharedfiles/filedetails/?id=183888353
After the game returns to normal
http://steamcommunity.com/sharedfiles/filedetails/?id=183888513

I don't really know how to interpret these graphs or what to do about this issue. Any help would be appreciated.
2
#2
2 Frags +

I can confirm, I am having the same problem.

I can confirm, I am having the same problem.
3
#3
0 Frags +

I get those every once in a while. Dunno why.

I get those every once in a while. Dunno why.
4
#4
0 Frags +

Are you on wired internet?

Are you on wired internet?
5
#5
0 Frags +

I've had this happen to me before, but usually it's caused by someone downloading or uploading something on my internet and using all the bandwidth. It's always accompanied by my ping going up to 900+.

My guess is that something is preventing you from receiving packets from the server, while at the same time leaving you connected. It might be similar to how them Call of Duty lag switches work.

I've had this happen to me before, but usually it's caused by someone downloading or uploading something on my internet and using all the bandwidth. It's always accompanied by my ping going up to 900+.

My guess is that something is preventing you from receiving packets from the server, while at the same time leaving you connected. It might be similar to how them Call of Duty lag switches work.
6
#6
0 Frags +

Hate to make you experience it more, but could you do a netgraph 3 with packet loss and choke? It might not tell us much, but it's more useful for figuring out network problems than straight ping and payload data.

Hate to make you experience it more, but could you do a netgraph 3 with packet loss and choke? It might not tell us much, but it's more useful for figuring out network problems than straight ping and payload data.
7
#7
0 Frags +

I think that's what happens when your internet switches off for a second or it all gets used up,firstly your ping goes huge, and then you loose connection for a second. I've had it before as well.

I think that's what happens when your internet switches off for a second or it all gets used up,firstly your ping goes huge, and then you loose connection for a second. I've had it before as well.
8
#8
0 Frags +
killemdeaderAre you on wired internet?

Yes

Hate to make you experience it more, but could you do a netgraph 3 with packet loss and choke? It might not tell us much, but it's more useful for figuring out network problems than straight ping and payload data.

I'll do that, but if packet loss is the issue, is there anything that can be done other than "get better internet?"

[quote=killemdeader]Are you on wired internet?[/quote]
Yes
[quote]Hate to make you experience it more, but could you do a netgraph 3 with packet loss and choke? It might not tell us much, but it's more useful for figuring out network problems than straight ping and payload data.[/quote]
I'll do that, but if packet loss is the issue, is there anything that can be done other than "get better internet?"
9
#9
0 Frags +
XplayerI'll do that, but if packet loss is the issue, is there anything that can be done other than "get better internet?"

Unfortunately, as far as I know, there is not. I've been playing with this for well over a year and have been trying to fix it the entire time.

[quote=Xplayer]I'll do that, but if packet loss is the issue, is there anything that can be done other than "get better internet?"[/quote]

Unfortunately, as far as I know, there is not. I've been playing with this for well over a year and have been trying to fix it the entire time.
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