Failing to provide another demo less than 3 months after your 2nd infraction is kinda on you tbh. Like at that point you should make sure that your P-REC is correctly installed + set to notify you that it is recording, or you switch to the in-game demo system if you cannot get P-REC to work.
It's a given that players who are known to not upload demos multiple times before will get another request in the future.
Phantomdefinitely need admins to use reason with the requesting demos thing. if someone is a suspected cheater or something then sure, but I have a warning for the rest of eternity cause i got requested and didn't have the demo due to reinstalling windows even tho my team got 4-0'd by sandblast
Infractions last for 4 years, the same as it is on ETF2L. The fact that only a select amount of players ever collected 3, 4+ demo infractions makes me think that 4 years isn't too long of a time period either. It used to be a permanent infraction in the past, but the game is old now and it would punish older community members more. I don't think your PC or hard-drive will fail 4+ times in 4 years.
Players must store POV demos for at least three months after the last match of the event, such as a season or a cup, that match was played in. Upon request by a staff member for a particular demo, they must supply it.
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Demo offenses that are 4-years or older are reset and do not count towards a player’s future penalty. Players that have a past cheating ban do not have an expiry with demo offenses.
https://docs.google.com/document/d/1jfp2o6X4m0zdrX50kZ5YNsrvBANqxfDb-nEsRBb1wh0/view#heading=h.y35owo9je7na
What I can say is that demo requests should be made relatively close to the match, even following the rule above admins should still try to request from for example a week 1 match while the season is still on-going, requesting that same week 3 months (or even more) later should only be done in very extreme cases.
MoermanPls only demo request when you suspect the player to cheat. So RGL, antlers and tftv shouldnt go through this misery in the first place.
So you or someone else that is being investigated by the AC team will know exactly when that is the case?
I cannot state enough how important it is for AC that players are forced to record and keep their POVs, and having a lot of random requests and clear punishments help to make sure players know and actually care about the rule. STVs are rarely valid replacements for POVs.