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My phone broke and I can't login to Steam
posted in Off Topic
1
#1
0 Frags +

My nexus 5x is having the rebooting issue and won't load up at all. I tried everything and I even talked to customer support and the only way to fix it is to send it to them. I'm going to be getting a new phone anyways soon, but I can't access my texts or anything in regards to the steam authentication process. Does anyone know any way I could login to my steam account while fixing this issue without a phone?

edit - I should of posted this in the q/a thread rip

My nexus 5x is having the rebooting issue and won't load up at all. I tried everything and I even talked to customer support and the only way to fix it is to send it to them. I'm going to be getting a new phone anyways soon, but I can't access my texts or anything in regards to the steam authentication process. Does anyone know any way I could login to my steam account while fixing this issue without a phone?

edit - I should of posted this in the q/a thread rip
2
#2
RGL.gg
3 Frags +
tiptoesMy nexus 5x is having the rebooting issue and won't load up at all. I tried everything and I even talked to customer support and the only way to fix it is to send it to them. I'm going to be getting a new phone anyways soon, but I can't access my texts or anything in regards to the steam authentication process. Does anyone know any way I could login to my steam account while fixing this issue without a phone?

https://help.steampowered.com/en/wizard/HelpWithLoginInfo?reset=8

Try using this help link on steam. You should also have a steam recovery code - not sure if you saved it (which you can use to remove the authenticator on your steam account).

[quote=tiptoes]My nexus 5x is having the rebooting issue and won't load up at all. I tried everything and I even talked to customer support and the only way to fix it is to send it to them. I'm going to be getting a new phone anyways soon, but I can't access my texts or anything in regards to the steam authentication process. Does anyone know any way I could login to my steam account while fixing this issue without a phone?[/quote]

https://help.steampowered.com/en/wizard/HelpWithLoginInfo?reset=8

Try using this help link on steam. You should also have a steam recovery code - not sure if you saved it (which you can use to remove the authenticator on your steam account).
3
#3
5 Frags +

Do you remember/write down your emergency code they give you when you first turn on mobile authenticator

Do you remember/write down your emergency code they give you when you first turn on mobile authenticator
4
#4
-7 Frags +
ExaflamerTry using this help link on steam. You should also have a steam recovery code - not sure if you saved it (which you can use to remove the authenticator on your steam account).pendaDo you remember/write down your emergency code they give you when you first turn on mobile authenticator

I wrote it down on my phone and since my phone just stopped working I can't retrieve it.

[quote=Exaflamer]
Try using this help link on steam. You should also have a steam recovery code - not sure if you saved it (which you can use to remove the authenticator on your steam account).[/quote]

[quote=penda]Do you remember/write down your emergency code they give you when you first turn on mobile authenticator[/quote]

I wrote it down on my phone and since my phone just stopped working I can't retrieve it.
5
#5
4 Frags +
tiptoesExaflamerTry using this help link on steam. You should also have a steam recovery code - not sure if you saved it (which you can use to remove the authenticator on your steam account).pendaDo you remember/write down your emergency code they give you when you first turn on mobile authenticator
I wrote it down on my phone and since my phone just stopped working I can't retrieve it.

thats dumb don't do that
if you have any steam gift cards that you've used you can provide proof that it's your account

[quote=tiptoes][quote=Exaflamer]
Try using this help link on steam. You should also have a steam recovery code - not sure if you saved it (which you can use to remove the authenticator on your steam account).[/quote]

[quote=penda]Do you remember/write down your emergency code they give you when you first turn on mobile authenticator[/quote]

I wrote it down on my phone and since my phone just stopped working I can't retrieve it.[/quote]
thats dumb don't do that
if you have any steam gift cards that you've used you can provide proof that it's your account
6
#6
1 Frags +

Umm if you get a spare or new phone and activate your cell number on it, won't you then get mobile auth texts since you own your number?

Umm if you get a spare or new phone and activate your cell number on it, won't you then get mobile auth texts since you own your number?
7
#7
1 Frags +
wrechedddddUmm if you get a spare or new phone and activate your cell number on it, won't you then get mobile auth texts since you own your number?

you can transfer your current sim card to a different phone.

[quote=wrecheddddd]Umm if you get a spare or new phone and activate your cell number on it, won't you then get mobile auth texts since you own your number?[/quote]
you can transfer your current sim card to a different phone.
8
#8
0 Frags +

It's possible to disable the mobile authenticator through steam I believe, I did it on my alt account. i don't remember exact steps and I don't want to test stuff because I don't want to disable it on accident. But g\trying looking/googling around or try these two links they might be of help

https://store.steampowered.com/account/

https://store.steampowered.com/twofactor/manage

It's possible to disable the mobile authenticator through steam I believe, I did it on my alt account. i don't remember exact steps and I don't want to test stuff because I don't want to disable it on accident. But g\trying looking/googling around or try these two links they might be of help

https://store.steampowered.com/account/

https://store.steampowered.com/twofactor/manage
9
#9
1 Frags +

If you can provide proof of purchase to steam support u can get it back (steam gift cards)

If you can provide proof of purchase to steam support u can get it back (steam gift cards)
10
#10
9 Frags +
tiptoesI wrote it down on my phone and since my phone just stopped working I can't retrieve it.

Dude, the code is given in case your phone breaks or is lost

Why would you write it down on your phone lol

[quote=tiptoes]I wrote it down on my phone and since my phone just stopped working I can't retrieve it.[/quote]
Dude, the code is given in case your phone breaks or is lost

Why would you write it down on your phone lol
11
#11
6 Frags +

you literally cannot click away from this screen for 30 seconds

how much more clear do the instructions need to be

http://i.imgur.com/17cLhDB.png

you literally cannot click away from this screen for 30 seconds

how much more clear do the instructions need to be

[img]http://i.imgur.com/17cLhDB.png[/img]
12
#12
0 Frags +
VulcanwrechedddddUmm if you get a spare or new phone and activate your cell number on it, won't you then get mobile auth texts since you own your number?you can transfer your current sim card to a different phone.

This is true for GSM, not at all the case for CDMA.

[quote=Vulcan][quote=wrecheddddd]Umm if you get a spare or new phone and activate your cell number on it, won't you then get mobile auth texts since you own your number?[/quote]
you can transfer your current sim card to a different phone.[/quote]
This is true for GSM, not at all the case for CDMA.
13
#13
3 Frags +

Shit I dont remember where I saved that code LUL

Shit I dont remember where I saved that code LUL
14
#14
0 Frags +

x

x
15
#15
2 Frags +
damneasyShit I dont remember where I saved that code LUL

Then check what it is and write it down again

[quote=damneasy]Shit I dont remember where I saved that code LUL[/quote]
Then check what it is and write it down again
16
#16
-1 Frags +
VulcandamneasyShit I dont remember where I saved that code LULThen check what it is and write it down again

Where

[quote=Vulcan][quote=damneasy]Shit I dont remember where I saved that code LUL[/quote]
Then check what it is and write it down again[/quote]

Where
17
#17
4 Frags +

under the steam guard menu "recovery code"

under the steam guard menu "recovery code"
18
#18
4 Frags +
cage-under the steam guard menu "recovery code"

thanks

[quote=cage-]under the steam guard menu "recovery code"[/quote]

thanks
19
#19
0 Frags +

Can't you disable the mobile authenticator through your email, by going back to the first email you got asking if it was your phone that got authenticated and clicking no or something?

Can't you disable the mobile authenticator through your email, by going back to the first email you got asking if it was your phone that got authenticated and clicking no or something?
20
#20
0 Frags +

So you can do it through steam support I did it a long time ago idk if it is still as easy.

So you can do it through steam support I did it a long time ago idk if it is still as easy.
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