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Windows 10 Laptop Screen Super Dim
posted in Hardware
1
#1
0 Frags +

Since I've updated to Windows 10 my screen brightness is permanently stuck around what I'd guess is the 30% mark. I've disabled the dynamic lighting system 4 separate ways, I've checked all the relevant power settings, the laptop says it's running at full brightness but it obviously isn't. Last night I was able to fix it by updating the drivers on my graphics cards, but when I turned the laptop on this morning the problem came back. I've exhausted all the fixes that I've seen other people use, so if someone could give me a hand I'd appreciate it.

The laptop's a Samsung ATIV Book 9 and I'm running Windows 10 (obviously).

Since I've updated to Windows 10 my screen brightness is permanently stuck around what I'd guess is the 30% mark. I've disabled the dynamic lighting system 4 separate ways, I've checked all the relevant power settings, the laptop says it's running at full brightness but it obviously isn't. Last night I was able to fix it by updating the drivers on my graphics cards, but when I turned the laptop on this morning the problem came back. I've exhausted all the fixes that I've seen other people use, so if someone could give me a hand I'd appreciate it.

The laptop's a Samsung ATIV Book 9 and I'm running Windows 10 (obviously).
2
#2
0 Frags +

Update more drivers, like any samsung ones you can see on their site.

Update more drivers, like any samsung ones you can see on their site.
3
#3
0 Frags +
ShunUpdate more drivers, like any samsung ones you can see on their site.

I've tried installing all of the relevant Samsung drivers I could find but no luck.

[quote=Shun]Update more drivers, like any samsung ones you can see on their site.[/quote]

I've tried installing all of the relevant Samsung drivers I could find but no luck.
4
#4
0 Frags +

Try upgrading or, if there isn't an update available, downgrading your Intel HD Graphics drivers.

https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+5500+for+5th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors

Try upgrading or, if there isn't an update available, downgrading your Intel HD Graphics drivers.

https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+5500+for+5th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors
5
#5
0 Frags +
toothTry upgrading or, if there isn't an update available, downgrading your Intel HD Graphics drivers.

https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+5500+for+5th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors

I've upgraded and downgraded drivers on both my graphics cards. The weird thing is that my computer will randomly start with full brightness, but this has happened only twice out of the last 20ish reboots in the last few days.

[quote=tooth]Try upgrading or, if there isn't an update available, downgrading your Intel HD Graphics drivers.

https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+5500+for+5th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors[/quote]
I've upgraded and downgraded drivers on both my graphics cards. The weird thing is that my computer will randomly start with full brightness, but this has happened only twice out of the last 20ish reboots in the last few days.
6
#6
0 Frags +
MapletoothTry upgrading or, if there isn't an update available, downgrading your Intel HD Graphics drivers.

https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+5500+for+5th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors
I've upgraded and downgraded drivers on both my graphics cards. The weird thing is that my computer will randomly start with full brightness, but this has happened only twice out of the last 20ish reboots in the last few days.

Both? Optimus?

Have you tried disabling one or the other in the BIOS?

[quote=Maple][quote=tooth]Try upgrading or, if there isn't an update available, downgrading your Intel HD Graphics drivers.

https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+5500+for+5th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors[/quote]
I've upgraded and downgraded drivers on both my graphics cards. The weird thing is that my computer will randomly start with full brightness, but this has happened only twice out of the last 20ish reboots in the last few days.[/quote]
Both? Optimus?

Have you tried disabling one or the other in the BIOS?
7
#7
0 Frags +

Maple, have you solved this? I had a really similar issue to this at my work with a laptop I upgraded from 7 to 10. Did you try installing the video drivers with Windows 8 or 7 compatibility mode?

Maple, have you solved this? I had a really similar issue to this at my work with a laptop I upgraded from 7 to 10. Did you try installing the video drivers with Windows 8 or 7 compatibility mode?
8
#8
1 Frags +

I installed win10 yestarday and i had your same problem. I fixed it by installing the right driver video and and disabling windows to automatically update it (because it kept installing the wrong one).
While I was searching on the net for solution i've also found something that might work for you:
-Go to Start Menu > Search and type Device Manager
-Then launch the Device Manager app and navigate to the Display adapters section
-Just expand this option and right-click on the installed display driver
-Then select Update Driver Software from the ensuing context menu
-Select Search automatically for updated driver software in the resulting interface menu

I installed win10 yestarday and i had your same problem. I fixed it by installing the right driver video and and disabling windows to automatically update it (because it kept installing the wrong one).
While I was searching on the net for solution i've also found something that might work for you:
-Go to Start Menu > Search and type Device Manager
-Then launch the Device Manager app and navigate to the Display adapters section
-Just expand this option and right-click on the installed display driver
-Then select Update Driver Software from the ensuing context menu
-Select Search automatically for updated driver software in the resulting interface menu
9
#9
0 Frags +
yttriumMapletoothTry upgrading or, if there isn't an update available, downgrading your Intel HD Graphics drivers.

https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+5500+for+5th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors
I've upgraded and downgraded drivers on both my graphics cards. The weird thing is that my computer will randomly start with full brightness, but this has happened only twice out of the last 20ish reboots in the last few days.
Both? Optimus?

Have you tried disabling one or the other in the BIOS?

Unfortunately my BIOS gives no options for disabling or even touching anything related to graphics. I could be doing it wrong as it's been a while since I've monkeyed with my BIOS but I don't believe so.

cirloI installed win10 yestarday and i had your same problem. I fixed it by installing the right driver video and and disabling windows to automatically update it (because it kept installing the wrong one).
While I was searching on the net for solution i've also found something that might work for you:
-Go to Start Menu > Search and type Device Manager
-Then launch the Device Manager app and navigate to the Display adapters section
-Just expand this option and right-click on the installed display driver
-Then select Update Driver Software from the ensuing context menu
-Select Search automatically for updated driver software in the resulting interface menu

What I ended up doing is forcing my computer to run the Basic Adapter, which brought the brightness to full, and then setting it back to the most updated driver. Manually selecting a driver before doing this would do nothing, it only would work after I ran through that whole process. I have to do this every time I turn on my computer though.

[quote=yttrium][quote=Maple][quote=tooth]Try upgrading or, if there isn't an update available, downgrading your Intel HD Graphics drivers.

https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+5500+for+5th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors[/quote]
I've upgraded and downgraded drivers on both my graphics cards. The weird thing is that my computer will randomly start with full brightness, but this has happened only twice out of the last 20ish reboots in the last few days.[/quote]
Both? Optimus?

Have you tried disabling one or the other in the BIOS?[/quote]

Unfortunately my BIOS gives no options for disabling or even touching anything related to graphics. I could be doing it wrong as it's been a while since I've monkeyed with my BIOS but I don't believe so.

[quote=cirlo]I installed win10 yestarday and i had your same problem. I fixed it by installing the right driver video and and disabling windows to automatically update it (because it kept installing the wrong one).
While I was searching on the net for solution i've also found something that might work for you:
-Go to Start Menu > Search and type Device Manager
-Then launch the Device Manager app and navigate to the Display adapters section
-Just expand this option and right-click on the installed display driver
-Then select Update Driver Software from the ensuing context menu
-Select Search automatically for updated driver software in the resulting interface menu[/quote]

What I ended up doing is forcing my computer to run the Basic Adapter, which brought the brightness to full, and then setting it back to the most updated driver. Manually selecting a driver before doing this would do nothing, it only would work after I ran through that whole process. I have to do this every time I turn on my computer though.
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