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Generic pnp monitor problem?
posted in Hardware
1
#1
0 Frags +

Hey, my friend is having trouble with his new pc build. He got an Asus v248H 120hz monitor, but when he tries to change the refresh rate it is listed as a generic pnp monitor and it will not go passed 60hz. He has windows 8.1 and a Geforce 780ti.

Any suggestions would be appreciated.

Hey, my friend is having trouble with his new pc build. He got an Asus v248H 120hz monitor, but when he tries to change the refresh rate it is listed as a generic pnp monitor and it will not go passed 60hz. He has windows 8.1 and a Geforce 780ti.


Any suggestions would be appreciated.
2
#2
0 Frags +

Does he have multiple monitors? In the screen resolution window, before clicking "Advanced Settings", make sure he has the correct monitor selected, otherwise it will only give you refresh rate options for the other monitor. It will list itself as "Generic PnP monitor" with almost any monitor; that just means it doesn't require any drivers.

Also, are you sure he has the right monitor? the 144hz is the VG248QE.

Does he have multiple monitors? In the screen resolution window, before clicking "Advanced Settings", make sure he has the correct monitor selected, otherwise it will only give you refresh rate options for the other monitor. It will list itself as "Generic PnP monitor" with almost any monitor; that just means it doesn't require any drivers.

Also, are you sure he has the right monitor? the 144hz is the VG248QE.
3
#3
0 Frags +
TwilitlordDoes he have multiple monitors? In the screen resolution window, before clicking "Advanced Settings", make sure he has the correct monitor selected, otherwise it will only give you refresh rate options for the other monitor. It will list itself as "Generic PnP monitor" with almost any monitor; that just means it doesn't require any drivers.

Also, are you sure he has the right monitor? the 144hz is the VG248QE.

He has one monitor and the v248H is 120hz.

[quote=Twilitlord]Does he have multiple monitors? In the screen resolution window, before clicking "Advanced Settings", make sure he has the correct monitor selected, otherwise it will only give you refresh rate options for the other monitor. It will list itself as "Generic PnP monitor" with almost any monitor; that just means it doesn't require any drivers.

Also, are you sure he has the right monitor? the 144hz is the VG248QE.[/quote]


He has one monitor and the v248H is 120hz.
4
#4
2 Frags +
chugsTwilitlordDoes he have multiple monitors? In the screen resolution window, before clicking "Advanced Settings", make sure he has the correct monitor selected, otherwise it will only give you refresh rate options for the other monitor. It will list itself as "Generic PnP monitor" with almost any monitor; that just means it doesn't require any drivers.

Also, are you sure he has the right monitor? the 144hz is the VG248QE.

He has one monitor and the v248H is 120hz.

Do you have a link to a 120hz V248H? I couldn't find it at all, only the VE248H and the VS248H, neither of which are 120hz.

What cable is he using to connect to the monitor? Either way, Asus usually have their monitors named in Windows so even if it isn't 120hz, it still shouldn't show as a Generic PnP Monitor.

[quote=chugs][quote=Twilitlord]Does he have multiple monitors? In the screen resolution window, before clicking "Advanced Settings", make sure he has the correct monitor selected, otherwise it will only give you refresh rate options for the other monitor. It will list itself as "Generic PnP monitor" with almost any monitor; that just means it doesn't require any drivers.

Also, are you sure he has the right monitor? the 144hz is the VG248QE.[/quote]


He has one monitor and the v248H is 120hz.[/quote]

Do you have a link to a 120hz V248H? I couldn't find it at all, only the VE248H and the VS248H, neither of which are 120hz.

What cable is he using to connect to the monitor? Either way, Asus usually have their monitors named in Windows so even if it isn't 120hz, it still shouldn't show as a Generic PnP Monitor.
5
#5
1 Frags +

I think he does mean VE248H because of what i'm aware of just V248H isn't a model that asus has at all. and the VE248 isn't a 120hz monitor.

I think he does mean VE248H because of what i'm aware of just V248H isn't a model that asus has at all. and the VE248 isn't a 120hz monitor.
6
#6
0 Frags +
MJI think he does mean VE248H because of what i'm aware of just V248H isn't a model that asus has at all. and the VE248 isn't a 120hz monitor.

Oh, I guess you're right. He just told me it was.

[quote=MJ]I think he does mean VE248H because of what i'm aware of just V248H isn't a model that asus has at all. and the VE248 isn't a 120hz monitor.[/quote]

Oh, I guess you're right. He just told me it was.
7
#7
0 Frags +

A couple things to try would be make sure it is plugged in to the video card and not the motherboard, it should be plugged in with dual-link dvi I believe but have him try a different cable if he has one just to test

A couple things to try would be make sure it is plugged in to the video card and not the motherboard, it should be plugged in with dual-link dvi I believe but have him try a different cable if he has one just to test
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