Warning wall of text to follow (TL;DR at the end):
Our team (Gank and the Meisters) won one game in Open playoffs, so our team was moved up to IM; however, our team decided not to play ESEA this season because almost no one wanted to (one person was going to quit TF2, multiple people didn't really feel like playing ESEA again).
However, the deadline for teams to have fees paid was fast approaching and Killing needed more teams in IM, so he contacted our leader and offered us free premium in order to basically revive our team. We collectively decide to throw together a team at the last minute and just play for fun since we would be getting such a discount. We scrounged together six and paid our league fees so Gank and the Meisters was alive once more.
Picture of first conversation with Killing
Some time later, our team leader contacted Killing again about getting our free premium. At first, he had no recollection, but our leader showed him the conversation, he gave us the apparent most he can give a team (2 premiums). Unfortunately we didn't really have much time to argue because we had a match coming up, so we were forced to pay and we decided to try to resolve this issue later.
Picture of second conversation with Killing
Since Killing wasn't being very helpful, we contacted Kalkin in the hopes of perhaps getting this issue somewhere. He then referred me back to Killing. One explained how they can only give out two freemiums at most to a team, and the other explained how they have a limited number of freemium to give out, but could give out freemium to an entire team. When I asked for anyway to escalate this, they both just stonewalled me.
Album of our last conversations with Killing and Kalkin
What can I do? I don't even know whether to attribute this to gross incompetence or malice. I paid my money under false pretenses and all I want is what I am owed, either a refund or the free premium I was promised.
TL;DR
Killing promised us free premium. He then pulls a bait and switch once we paid for our league fees and swindles us by only giving us 2 premium codes. Attempts to resolve this in private with either Killing or Kalkin leads nowhere.
Warning wall of text to follow (TL;DR at the end):
Our team (Gank and the Meisters) won one game in Open playoffs, so our team was moved up to IM; however, our team decided not to play ESEA this season because almost no one wanted to (one person was going to quit TF2, multiple people didn't really feel like playing ESEA again).
However, the deadline for teams to have fees paid was fast approaching and Killing needed more teams in IM, so he contacted our leader and offered us free premium in order to basically revive our team. We collectively decide to throw together a team at the last minute and just play for fun since we would be getting such a discount. We scrounged together six and paid our league fees so Gank and the Meisters was alive once more.
[url=http://tinypic.com/view.php?pic=6gy1eh&s=6] Picture of first conversation with Killing[/url]
Some time later, our team leader contacted Killing again about getting our free premium. At first, he had no recollection, but our leader showed him the conversation, he gave us the apparent most he can give a team (2 premiums). Unfortunately we didn't really have much time to argue because we had a match coming up, so we were forced to pay and we decided to try to resolve this issue later.
[url=http://tinypic.com/view.php?pic=28a2a1j&s=6] Picture of second conversation with Killing[/url]
Since Killing wasn't being very helpful, we contacted Kalkin in the hopes of perhaps getting this issue somewhere. He then referred me back to Killing. One explained how they can only give out two freemiums at most to a team, and the other explained how they have a limited number of freemium to give out, but could give out freemium to an entire team. When I asked for anyway to escalate this, they both just stonewalled me.
[url=http://imgur.com/a/3kaQi] Album of our last conversations with Killing and Kalkin[/url]
What can I do? I don't even know whether to attribute this to gross incompetence or malice. I paid my money under false pretenses and all I want is what I am owed, either a refund or the free premium I was promised.
TL;DR
Killing promised us free premium. He then pulls a bait and switch once we paid for our league fees and swindles us by only giving us 2 premium codes. Attempts to resolve this in private with either Killing or Kalkin leads nowhere.
esea giving refunds... it's like i'm reading a tf2 forum in a salvador dali film
esea giving refunds... it's like i'm reading a tf2 forum in a salvador dali film
I've gotten refunds from esea in the past.
I've gotten refunds from esea in the past.
You and your team deserve a refund.
You and your team deserve a refund.
ESEA refunded everyone who was signed up for the ESEA IM, MAIN etc. leagues for CS 1.6 and Source when they removed them this season, so there's always hope that you'll get'em!
ESEA refunded everyone who was signed up for the ESEA IM, MAIN etc. leagues for CS 1.6 and Source when they removed them this season, so there's always hope that you'll get'em!
have you considered posting this on the actual ESEA forums?
have you considered posting this on the actual ESEA forums?
have you considered posting this on the actual ESEA forums?
I haven't. I will though. What section do you guys think this would be most apt in?
Submit a ticket too
From my understanding (and please correct me if I am wrong), the ticket would just go to Killing or Kalkin, so it seemed rather futile to me.
[quote]have you considered posting this on the actual ESEA forums?[/quote]
I haven't. I will though. What section do you guys think this would be most apt in?
[quote]Submit a ticket too[/quote]
From my understanding (and please correct me if I am wrong), the ticket would just go to Killing or Kalkin, so it seemed rather futile to me.
GoldenBrownBearhave you considered posting this on the actual ESEA forums?
I haven't. I will though. What section do you guys think this would be most apt in?
Submit a ticket too
From my understanding (and please correct me if I am wrong), the ticket would just go to Killing or Kalkin, so it seemed rather futile to me.
You can always message ipkane or torbull on esea. I've messaged ipkane before and he responded within a couple days.
Edit: If Kalkin or Killing is on support ticket duty, I'm sure they can get it to a higher up, right?
[quote=GoldenBrownBear][quote]have you considered posting this on the actual ESEA forums?[/quote]
I haven't. I will though. What section do you guys think this would be most apt in?
[quote]Submit a ticket too[/quote]
From my understanding (and please correct me if I am wrong), the ticket would just go to Killing or Kalkin, so it seemed rather futile to me.[/quote]
You can always message ipkane or torbull on esea. I've messaged ipkane before and he responded within a couple days.
Edit: If Kalkin or Killing is on support ticket duty, I'm sure they can get it to a higher up, right?
I hardly ever give out freemium to any teams. I understand where you are coming from and it was an unfortunate miscommunication. I'm dealing with 50+ convos during reg ends, as time draws closer to the end, I offer a bit of freemium to help. I get that that is no excuse for what happened but I get easily sidetracked from one conversation to another. I never meant to represent myself as giving out full team freemiums, you can ask the other teams that got some, they got the exact same.
Note to other teams:
I pretty much have to stop giving it out now that the cat is out of the bag since everyone will wait around for it. Unfortunately with people now knowing about it, there's no way for me to tell which teams need it and which teams need free stuff.
I hardly ever give out freemium to any teams. I understand where you are coming from and it was an unfortunate miscommunication. I'm dealing with 50+ convos during reg ends, as time draws closer to the end, I offer a bit of freemium to help. I get that that is no excuse for what happened but I get easily sidetracked from one conversation to another. I never meant to represent myself as giving out full team freemiums, you can ask the other teams that got some, they got the exact same.
Note to other teams:
I pretty much have to stop giving it out now that the cat is out of the bag since everyone will wait around for it. Unfortunately with people now knowing about it, there's no way for me to tell which teams need it and which teams need free stuff.
Killing, reading the first conversation it's pretty clear you owe this team premium out of your own pocket. They had no way of knowing you only give out 2 per team.
Killing, reading the first conversation it's pretty clear you owe this team premium out of your own pocket. They had no way of knowing you only give out 2 per team.
The first image seemed under the assumption that Killing thought 2 folks would be joining your team since 4 were interested. I don't know if that adds validity, but it seemed that way to me.
The first image seemed under the assumption that Killing thought 2 folks would be joining your team since 4 were interested. I don't know if that adds validity, but it seemed that way to me.
lol strong backpedal
Killing"I'll give you freemium"
"i'll give them freemium"
"I can only give 2 freemiums per team"
Okay, maybe you can't give an entire team freemium according to the rules.
But you have at least promised freemium to Golden and "they" which means AT LEAST 2 more teammates.
you dun goofed, time to man up bro and pay for them out of your own pocket to save face for ESEA.
lol strong backpedal
[quote=Killing]"I'll give you freemium"
"i'll give them freemium"
"I can only give 2 freemiums per team"[/quote]
Okay, maybe you can't give an entire team freemium according to the rules.
But you have at least promised freemium to Golden and "they" which means AT LEAST 2 more teammates.
[b]you dun goofed, time to man up bro and pay for them out of your own pocket to save face for ESEA.[/b]
Edit: Up above, Killing said THEY.
Edit: Up above, Killing said THEY.
brownymasterEdit: Up above, Killing said THEY.
I changed it for you gooby, damn you're always on my nuts son
edit: wait a sec r u trying to rustle my jimmies?
he said both them and they
[quote=brownymaster]Edit: Up above, Killing said THEY.[/quote]
I changed it for you gooby, damn you're always on my nuts son
edit: wait a sec r u trying to rustle my jimmies?
he said both them and they
OdissiusbrownymasterEdit: Up above, Killing said THEY.
I changed it for you gooby, damn you're always on my nuts son
Actually, I did the same thing you were doing but posted a minute later so I just edited to say look up above. I didn't even notice you said them instead of they. I guess I accidentally pointed out your typo, but the message got across. Not trying to be on your case.
[quote=Odissius][quote=brownymaster]Edit: Up above, Killing said THEY.[/quote]
I changed it for you gooby, damn you're always on my nuts son[/quote]
Actually, I did the same thing you were doing but posted a minute later so I just edited to say look up above. I didn't even notice you said them instead of they. I guess I accidentally pointed out your typo, but the message got across. Not trying to be on your case.
How would they know it'd be limited to 2 freemiuns with you saying "I give you freemiun/I give them freemiun" (that would be at least 3)? Excuses and apologies won't make up for financial losses, kinda sad seeing such a behaviour from ESEA's representatives. It's a virtual stuff, not like ESEA's gonna lose something refunding them
How would they know it'd be limited to 2 freemiuns with you saying "I give you freemiun/I give them freemiun" (that would be at least 3)? Excuses and apologies won't make up for financial losses, kinda sad seeing such a behaviour from ESEA's representatives. It's a virtual stuff, not like ESEA's gonna lose something refunding them
From the first image:
Killing: I'll give you freemium
Killing: if they play
Killing: i'll give them freemium
Grammatically, "you"+"them" is more than just 2 people. Maybe not all six, but the wording of that suggests that at least half your team should be getting freemium.
EDIT: Looks like 20 of us had the same thing to say all at the same time.
From the first image:
Killing: I'll give you freemium
Killing: if they play
Killing: i'll give them freemium
Grammatically, "you"+"them" is more than just 2 people. Maybe not all six, but the wording of that suggests that at least half your team should be getting freemium.
EDIT: Looks like 20 of us had the same thing to say all at the same time.
After taking some time to cool down (I normally get super defensive and don't back down no matter what), I really was in the wrong here. My initial thoughts going through this conversation was that the 2 players were going to need 1 month of freemium just to start off. I skew my words for this job in certain situation but this is actually one of those times it really was a misunderstanding. Either way, I'm going to pay for the leader and the 2 members who were thinking of joining out my own pocket. I clarified with the other teams that I gave freemium for only 2 months but I must have been in a rush with this one and forgot (If not, expect more threads). Anyways, I'll pm you in the morning for the 3 profiles.
TLDR; I fucked up, I guess live and learn ... and pay.
After taking some time to cool down (I normally get super defensive and don't back down no matter what), I really was in the wrong here. My initial thoughts going through this conversation was that the 2 players were going to need 1 month of freemium just to start off. I skew my words for this job in certain situation but this is actually one of those times it really was a misunderstanding. Either way, I'm going to pay for the leader and the 2 members who were thinking of joining out my own pocket. I clarified with the other teams that I gave freemium for only 2 months but I must have been in a rush with this one and forgot (If not, expect more threads). Anyways, I'll pm you in the morning for the 3 profiles.
TLDR; I fucked up, I guess live and learn ... and pay.
seems like you both made the wrong assumptions, but honestly even in the beginning he had mentioned that they had no desire to play next season. but with the mentioning of freemium (from killing) this guy went out of his way to find people at the last minute just to play for the hell of it, which most people probably would of never budged on to begin with, so without this just completely looking terrible on your end killing you should probably just make up the difference for his troubles instead of it exploding on the esea forums.
seems like you both made the wrong assumptions, but honestly even in the beginning he had mentioned that they had no desire to play next season. but with the mentioning of freemium (from killing) this guy went out of his way to find people at the last minute just to play for the hell of it, which most people probably would of never budged on to begin with, so without this just completely looking terrible on your end killing you should probably just make up the difference for his troubles instead of it exploding on the esea forums.
KillingAfter taking some time to cool down (I normally get super defensive and don't back down no matter what), I really was in the wrong here. My initial thoughts going through this conversation was that the 2 players were going to need 1 month of freemium just to start off. I skew my words for this job in certain situation but this is actually one of those times it really was a misunderstanding. Either way, I'm going to pay for the leader and the 2 members who were thinking of joining out my own pocket. I clarified with the other teams that I gave freemium for only 2 months but I must have been in a rush with this one and forgot (If not, expect more threads). Anyways, I'll pm you in the morning for the 3 profiles.
TLDR; I fucked up, I guess live and learn ... and pay.
Handled like a gent.
[quote=Killing]After taking some time to cool down (I normally get super defensive and don't back down no matter what), I really was in the wrong here. My initial thoughts going through this conversation was that the 2 players were going to need 1 month of freemium just to start off. I skew my words for this job in certain situation but this is actually one of those times it really was a misunderstanding. Either way, I'm going to pay for the leader and the 2 members who were thinking of joining out my own pocket. I clarified with the other teams that I gave freemium for only 2 months but I must have been in a rush with this one and forgot (If not, expect more threads). Anyways, I'll pm you in the morning for the 3 profiles.
TLDR; I fucked up, I guess live and learn ... and pay.[/quote]
Handled like a gent.
KillingAfter taking some time to cool down (I normally get super defensive and don't back down no matter what), I really was in the wrong here. My initial thoughts going through this conversation was that the 2 players were going to need 1 month of freemium just to start off. I skew my words for this job in certain situation but this is actually one of those times it really was a misunderstanding. Either way, I'm going to pay for the leader and the 2 members who were thinking of joining out my own pocket. I clarified with the other teams that I gave freemium for only 2 months but I must have been in a rush with this one and forgot (If not, expect more threads). Anyways, I'll pm you in the morning for the 3 profiles.
TLDR; I fucked up, I guess live and learn ... and pay.
BETA AS FUCK
[quote=Killing]After taking some time to cool down (I normally get super defensive and don't back down no matter what), I really was in the wrong here. My initial thoughts going through this conversation was that the 2 players were going to need 1 month of freemium just to start off. I skew my words for this job in certain situation but this is actually one of those times it really was a misunderstanding. Either way, I'm going to pay for the leader and the 2 members who were thinking of joining out my own pocket. I clarified with the other teams that I gave freemium for only 2 months but I must have been in a rush with this one and forgot (If not, expect more threads). Anyways, I'll pm you in the morning for the 3 profiles.
TLDR; I fucked up, I guess live and learn ... and pay.[/quote]
BETA AS FUCK
KillingTLDR; I fucked up, I guess live and learn ... and pay.
http://bios.weddingbee.com/pics/91920/IMG_3124.JPG
[quote=Killing]
TLDR; I fucked up, I guess live and learn ... and pay.[/quote]
[img]http://bios.weddingbee.com/pics/91920/IMG_3124.JPG[/img]
next time on fully charged: exclusive interview with infinite. stepping into the mind of an asshole pt 1. stay tuned
next time on fully charged: exclusive interview with infinite. stepping into the mind of an asshole pt 1. stay tuned
killing being agreeable and admitting a mistake?
what the fuck just happened here
killing being agreeable and admitting a mistake?
what the fuck just happened here
G1what would infinite do
Tell you that he doesn't need to offer incentives to get people to play in his far superior league, with competition that is at a mid IM level AT LEAST.
[quote=G1]what would infinite do[/quote]
Tell you that he doesn't need to offer incentives to get people to play in his far superior league, with competition that is at a mid IM level AT LEAST.