Katryna
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#28 The Future of RGL HL in TF2 General Discussion

Good afternoon Yogrrt. It is very nice to speak with you again.

I would like to start by appreciating the recap of the previous discussion for those who were not present last week. I do think that conversation was a productive start to things, but I was concerned that it got lost, which is why this post exists. I do not mean to just rehash things in a different format, so I apologize for the wasted time for you.

I want to organize this well, but it might be difficult across the spread of posts. If anything is forgotten or wanted to be elaborated on, let me know.

yogrrt When we last had a discussion about this, I noted that this season and last season have been particularly rough for player numbers. I also spoke about how our staff turnover has exacerbated this issue, with both Pibble (Adv staff + Discord Staff) and DusterDan (Main + AM Staff) having to pull double duty just to get things done. I think they've both done an incredible job given their circumstances, and should anyone like to join and help, you are welcome to apply here.yogrrt RGL runs off a revolving door of volunteers. If I had to wager a guess, most staff members across both formats stick around for maybe 2-3 seasons on average, with new staff being brought in nearly constantly (hah) season to season. This means that we need to be constantly teaching people the way to deal with situations, especially across divisions and formats. This point will likely turn into an action item for me, and I can certainly put something together to help onboard staff, but the effects of that won't be seen for a while.

The issues described here, with the loss of mid-level teams and last-minute placements exacerbated by a stretched thin administration, I understand. However, there is still a question of the series of events that led to this place, and how to avoid it in the future.

The following questions are not meant to be personal attacks toward the administration; they are meant to be reflective of the state of the league. Why is the administration being stretched thin? Why is administration recruitment at an all-time low? Why is there a consistent loss of veteran staff? Is it that the quality of the community that has been fostered over the years contributes to staff burnout? Or are their internal bureaucratic problems that make the organization difficult to function? In essence, why is it that RGL is not a league people want to stand behind?

I disagree on the issue of sandbagging being taken seriously because some tickets are placed to help handle it. The expectation is that the league handles placements appropriately, and tickets are meant to be for issues that fall through the cracks, rather than the division's players being responsible for their self-regulation. There are expectations when playing for a league that has skill level-based divisions that there are people responsible for ensuring fair play. Once again, this is exacerbated by the aforementioned staff problems, which I gladly accept as a reason, but not the source of the problems.

What is most pressing to me is the lack of clarity. It feels impossible to get answers to why decisions are made, what the goals of the league are, and why my and many others' complaints remain the same years after we voice them. If there is, to quote Arcadia, a sacrifice being made to keep the lights on at RGL, what is it? What is worth the loss of players?

posted 1 month ago
#1 The Future of RGL HL in TF2 General Discussion

I have been feeling a sense of apathy of the NA HL TF2 competitive community toward RGL that has been growing for years, and accelerating in the last few months. It has gotten to that point that while I have been a highlander player for 10 years, and still love to participate, I have had no interest in signing up, knowing what I would be supporting.

I have been burnt out over the league’s decisions of how to handle the ever-present issues of team deaths, sandbagging, toxicity, and the appeals system. I have responded to league surveys for years with specific issues that have never been addressed. While I had my suspicions that other players felt largely the same, I wanted to get their thoughts directly. That is why I spent last week surveying players, both current and retired, across all divisions, veterans to newcomers, including team leaders, and some former members of RGL staff: “what are your thoughts on the current state of RGL?” In doing so, I have gained what I think is a reasonable consensus of the problems facing RGL HL.

For those who have quit, most have cited stagnation of their progression due to sandbagging and questionable last-minute division placements, along with increasing toxicity. There is a feeling that the top division’s interests being catered to comes at the cost of their limited competitive space. In addition, there is a certain malaise that comes from RGL being “committed to sportsmanship,” yet finding profiles with 5+ previous bans for toxic behaviors. With an ever-smaller pool of people that were fun to play with and against, retiring was an easy decision.

For those still playing in the lower to middle divisions, there is a sense of an impending end, with the recent losses of IM and advanced 2, followed by the moving of teams upward to fill decaying divisions. There is a question of what progression would be possible if they were to continue. Some felt it would be their last season of HL, unless they could immediately jump to a competing league. The more recent addition of signup fees for main and eliminating IM means that there will soon be some teams paying for 7 weeks of being rolled by advanced/invite sandbaggers when they are forced to move up from AM.

Among the highest-level players, there is a feeling of disorganization, and concerns about the clique nature of some of the top level, with the ability to force administration to make or block changes by refusing to play otherwise. Those I asked largely feel like the competitive integrity is intact, at least.

There were also several comments across the divisions regarding the strength and competence of the current administration. Many team leaders have had personal experiences with admins waffling in their decision-making, shuffling play-offs, haphazardly moving teams, and being slow to ban for very serious proven allegations. While there is an outward sentiment of wanting to support new players, there is a pervasive feeling RGL has no plans for maintaining the current player-base, let alone planning for the future of competitive HL.

I spoke with former admins who felt the bureaucratic nature of RGL led to nothing ever changing. Many experienced harassment from bad actors in the community that they were unable to remove long-term because “they will just alt.” Interestingly, I have learned that the last-minute team placements and other scheduling concerns are a newer problem that previous administrations did not suffer from. Some of the former staff have tried to rejoin the team to help steer things in a better direction, but most are not optimistic that anything will ever improve.

What was most notable immediately was that no one said RGL is doing well. The most common positive sentiment received was, “it feels like they are trying to do good things, but…” I heard the state of the league described as “tumultuous,” “disorganized,” “apathetic,” “inconsistent,” and “suicidal.”

RGL has spent years being lax despite hemorrhaging players, especially in the mid-level divisions. They claim to want to support the growth of competitive TF2, but provide no meaningful solutions to issues that cause people to quit. At this point, they have created massive survivorship bias, ignoring the community they have lost by their prior poor decision-making.

I recently joined in a discussion about the state of the league in the RGL discord. While I had a polite exchange with one of their moderators over some of these concerns, it ultimately left no lasting impression. I am hoping to gain a bit more attention this time, but with RGL forums gone, there seems to be no good place to open a dialog with the administration.

If any highlander players are viewing this around the time of posting, I encourage you to join the RGL discord league-discussions channel tonight and share your own thoughts on the state of the league, whether you agree or disagree. I have planned to open discussion with some of the players I have talked to over the last week.

posted 1 month ago