Upvote Upvoted 0 Downvote Downvoted
Ethernet port unable to detect cable on laptop
posted in Hardware
1
#1
0 Frags +

After multiple weeks of frustrations with thinking that my apartment's wall jack was the problem, it turns out that my laptop can't detect and establish a connection to the internet in my apartment. Lately my laptop hasn't been running at 100 percent it seems and it's only like 2 years old as well with no noticeable damage to anything that would possibly cause issues. There is a little bit of dust that's accumulated around my desk but I doubt that would cause an issue.

Just today when I had booted it up for the first time this evening, I was unable to launch tf2. A restart of my computer fixed the trick. But later, things were acting up once again, with my browser freezing. I use Microsoft edge and yes I know it's awful but sooner or later I'll get around to installing chrome. After an attempted restart, I left it to do its thing. And even after taking a slightly extended shower, I found it still stuck in the restart phase and resorted to a hard reboot.

In my network connections inside my control panel, this is what I see. I've tried to see if maybe my drivers are outdated to see if that would possibly fix the problem, and they're up to date. I'm just not sure what to do at this point honestly.

Any way that someone here with more knowledge than myself could help me with this issue? I'd like to play some form of tf2 that doesn't include juggling and airshotting bots offline, rollouts, or skial pubs.

After multiple weeks of frustrations with thinking that my apartment's wall jack was the problem, it turns out that my laptop can't detect and establish a connection to the internet in my apartment. Lately my laptop hasn't been running at 100 percent it seems and it's only like 2 years old as well with no noticeable damage to anything that would possibly cause issues. There is a little bit of dust that's accumulated around my desk but I doubt that would cause an issue.

Just today when I had booted it up for the first time this evening, I was unable to launch tf2. A restart of my computer fixed the trick. But later, things were acting up once again, with my browser freezing. I use Microsoft edge and yes I know it's awful but sooner or later I'll get around to installing chrome. After an attempted restart, I left it to do its thing. And even after taking a slightly extended shower, I found it still stuck in the restart phase and resorted to a hard reboot.

In my network connections inside my control panel, [url=https://gyazo.com/a8112a70a98543572d8211aff3642c49]this[/url] is what I see. I've tried to see if maybe my drivers are outdated to see if that would possibly fix the problem, and they're up to date. I'm just not sure what to do at this point honestly.

Any way that someone here with more knowledge than myself could help me with this issue? I'd like to play some form of tf2 that doesn't include juggling and airshotting bots offline, rollouts, or skial pubs.
2
#2
2 Frags +

Some things to try:

  • In the Start Menu, type Network troubleshooter, and then select Identify and repair network problems from the list of results. Follow the wizard to see if Windows can figure out what's wrong.
  • Force Windows to reset the Ethernet port. This helped me with some WiFi card problems on another laptop.
    1. Disable your wireless network card (WiFi)
    2. Start > Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings. It should ask for administrator permission.
    3. Right-click on the Ethernet and choose Disable
    4. Run the Network troubleshooter (see first bullet)

  • Uninstall the network adapter driver. This tends to help with a lot of Windows driver issues.
    1. In the Start Menu, type Device Manager, and then select Device Manager from the list of results.
    2. In Device Manager, select Network adapters > the network adapter name.
    3. Right-click the network adapter, and then select Uninstall > Delete the driver software for this device check box > OK to confirm you want to uninstall it.
    4. After uninstalling the driver, select the Start button > Power > Restart.
      After your PC restarts, Windows will automatically look for and install the network adapter driver.

  • Check your BIOS settings on boot. Make sure your Ethernet device is enabled from there.
Some things to try:
[list]
[*] In the Start Menu, type [b]Network troubleshooter[/b], and then select Identify and repair network problems from the list of results. Follow the wizard to see if Windows can figure out what's wrong.
[*] Force Windows to [b]reset the Ethernet port[/b]. This helped me with some WiFi card problems on another laptop.
[olist]
[*] Disable your wireless network card (WiFi)
[*] Start > Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings. It should ask for administrator permission.
[*] Right-click on the Ethernet and choose Disable
[*] Run the Network troubleshooter (see first bullet)
[/olist]
[*] [b]Uninstall the network adapter driver[/b]. This tends to help with a lot of Windows driver issues.
[olist]
[*] In the Start Menu, type Device Manager, and then select Device Manager from the list of results.
[*] In Device Manager, select Network adapters > the network adapter name.
[*] Right-click the network adapter, and then select Uninstall > Delete the driver software for this device check box > OK to confirm you want to uninstall it.
[*] After uninstalling the driver, select the Start button > Power > Restart.
After your PC restarts, Windows will automatically look for and install the network adapter driver.
[/olist]
[*] [b]Check your BIOS settings on boot[/b]. Make sure your Ethernet device is enabled from there.
[/list]
3
#3
0 Frags +
googleblehsuggestions

So I wasn't able to find a network troubleshooter in my start menu (I probably should have included that I'm on windows 10 if that makes any difference) but when I uninstalled the network adapter driver within device manager and tried unplugging and plugging the cable back in, nothing showed up in my adapters under network and sharing within control panel. So I'd guess that it may be something with the hardware since nothing is being detected.

Thanks for your time. I have no idea if an issue like this is able to be resolved without buying a new laptop, but I guess I'll have to see where things end up going.

[quote=googlebleh]suggestions[/quote]

So I wasn't able to find a network troubleshooter in my start menu (I probably should have included that I'm on windows 10 if that makes any difference) but when I uninstalled the network adapter driver within device manager and tried unplugging and plugging the cable back in, nothing showed up in my adapters under network and sharing within control panel. So I'd guess that it may be something with the hardware since nothing is being detected.

Thanks for your time. I have no idea if an issue like this is able to be resolved without buying a new laptop, but I guess I'll have to see where things end up going.
4
#4
0 Frags +

while your ethernet cable is connected type

ipconfig /all

in command prompt and post the output

while your ethernet cable is connected type [code]ipconfig /all[/code] in command prompt and post the output
5
#5
0 Frags +

all that comes out are these fields

Windows IP Configuration
Wireless LAN adapter Local Area Connection* 2:
Wireless LAN adapter Wi-Fi:
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Tunnel adapter [network provider name here]:

basically the plugged in Ethernet cable isn't registering. If it's needed I can put the descriptions (like the name of the device) of the fields but I'm not just going to paste everything for obvious reasons

all that comes out are these fields
[code]
Windows IP Configuration
Wireless LAN adapter Local Area Connection* 2:
Wireless LAN adapter Wi-Fi:
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Tunnel adapter [network provider name here]:
[/code]

basically the plugged in Ethernet cable isn't registering. If it's needed I can put the descriptions (like the name of the device) of the fields but I'm not just going to paste everything for obvious reasons
6
#6
1 Frags +

I'm a big fan of blaming windows since that's the problem most of the time.

To figure out whether it's a hardware or a software problem you could just get any bootable Linux, put it on a USB flash drive and see if you get a connection with that.

I'm a big fan of blaming windows since that's the problem most of the time.

To figure out whether it's a hardware or a software problem you could just get any bootable Linux, put it on a USB flash drive and see if you get a connection with that.
7
#7
-2 Frags +

Have you tried eating your cable?

Show Content
On a serious note though if all else fails you can buy an ethernet to usb adapter for pretty cheap and that should work for you.
Have you tried eating your cable?

[spoiler]On a serious note though if all else fails you can buy an ethernet to usb adapter for pretty cheap and that should work for you.[/spoiler]
8
#8
0 Frags +
SetsulI'm a big fan of blaming windows since that's the problem most of the time.

To figure out whether it's a hardware or a software problem you could just get any bootable Linux, put it on a USB flash drive and see if you get a connection with that.

I feel like it may be a software issue since I don't have any issue with plugging it into the port itself. But I'll certaily keep what ou suggested in mind

[quote=Setsul]I'm a big fan of blaming windows since that's the problem most of the time.

To figure out whether it's a hardware or a software problem you could just get any bootable Linux, put it on a USB flash drive and see if you get a connection with that.[/quote]

I feel like it may be a software issue since I don't have any issue with plugging it into the port itself. But I'll certaily keep what ou suggested in mind
Please sign in through STEAM to post a comment.