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Files disappearing from new hard drive
posted in Hardware
1
#1
0 Frags +

I recently installed a WD Blue 1TB hard drive into my pc, formatted it, did all the stuff to maske sure that it is in order.

Every once in a while, (like every few hours it seems) the files disappear from the hard drive. HOWEVER, if I restart my machine they magically reappear.

What is the cause of this issue, and what should I do to fix it?

I recently installed a WD Blue 1TB hard drive into my pc, formatted it, did all the stuff to maske sure that it is in order.

Every once in a while, (like every few hours it seems) the files disappear from the hard drive. HOWEVER, if I restart my machine they magically reappear.

What is the cause of this issue, and what should I do to fix it?
2
#2
1 Frags +

Sounds like malware to me. Install Malwarebytes and do a scan in safe mode.

Sounds like malware to me. Install Malwarebytes and do a scan in safe mode.
3
#3
2 Frags +

Can we get a bit more info on how you set it up? What filesystem did you format it with?

Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.

Another thing you can try is to Check your hard disk for errors

there's usually no harm in running an antivirus scan though.

Can we get a bit more info on how you set it up? What filesystem did you format it with?

Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.

Another thing you can try is to [url=https://support.microsoft.com/en-us/kb/2641432]Check your hard disk for errors[/url]

there's usually no harm in running an antivirus scan though.
4
#4
0 Frags +
googleblehCan we get a bit more info on how you set it up? What filesystem did you format it with?

Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.

Another thing you can try is to Check your hard disk for errors

there's usually no harm in running an antivirus scan though.

Ran an antivirus scan (both malwarebyted and Avira, with no issues found. Drive also has no errors to it.

[quote=googlebleh]Can we get a bit more info on how you set it up? What filesystem did you format it with?

Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.

Another thing you can try is to [url=https://support.microsoft.com/en-us/kb/2641432]Check your hard disk for errors[/url]

there's usually no harm in running an antivirus scan though.[/quote]

Ran an antivirus scan (both malwarebyted and Avira, with no issues found. Drive also has no errors to it.
5
#5
1 Frags +
googleblehCan we get a bit more info on how you set it up? What filesystem did you format it with?

Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.
[quote=googlebleh]Can we get a bit more info on how you set it up? What filesystem did you format it with?

Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.[/quote]
6
#6
0 Frags +
SetsulgoogleblehCan we get a bit more info on how you set it up? What filesystem did you format it with?

Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.

It's a second hard drive, (not my C: drive) so that doesn't seem to be working for me. I'm sorry if I am missing something here.

It's filesystem is NTFS.

[quote=Setsul][quote=googlebleh]Can we get a bit more info on how you set it up? What filesystem did you format it with?

Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.[/quote][/quote]

It's a second hard drive, (not my C: drive) so that doesn't seem to be working for me. I'm sorry if I am missing something here.

It's filesystem is NTFS.
7
#7
4 Frags +

This could be sped up if you did try everything that was suggested instead of only two per post.

googleblehHave you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.

Since it's quite new I assume there isn't a whole lot on it yet, the easiest thing would be to just reformat.

You could also check if the HDD is working correctly. The fastest way without any external programs would be in command prompt (cmd):
wmic (press enter)
diskdrive get status (press enter)
Since you've got two drives it should say

Status
OK
OK

If it says anything else something is wrong with your HDD.

This could be sped up if you did try everything that was suggested instead of only two per post.

[quote=googlebleh]Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.[/quote]


Since it's quite new I assume there isn't a whole lot on it yet, the easiest thing would be to just reformat.

You could also check if the HDD is working correctly. The fastest way without any external programs would be in command prompt (cmd):
wmic (press enter)
diskdrive get status (press enter)
Since you've got two drives it should say
[quote]Status
OK
OK[/quote]
If it says anything else something is wrong with your HDD.
8
#8
3 Frags +

its the spooky ghost

its the spooky ghost
9
#9
-2 Frags +
SetsulThis could be sped up if you did try everything that was suggested instead of only two per post.
googleblehHave you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.
Since it's quite new I assume there isn't a whole lot on it yet, the easiest thing would be to just reformat.

You could also check if the HDD is working correctly. The fastest way without any external programs would be in command prompt (cmd):
wmic (press enter)
diskdrive get status (press enter)
Since you've got two drives it should sayStatus
OK
OK
If it says anything else something is wrong with your HDD.

got OK's across the board.

[quote=Setsul]This could be sped up if you did try everything that was suggested instead of only two per post.

[quote=googlebleh]Have you tried viewing the files from the command line? I've ever had problems viewing files via Windows Explorer, but they show up from the command line. Just open the folder in Windows Explorer, then type "cmd" into the address bar and hit Enter. Then type "dir", hit Enter, and see if your files show up.[/quote]


Since it's quite new I assume there isn't a whole lot on it yet, the easiest thing would be to just reformat.

You could also check if the HDD is working correctly. The fastest way without any external programs would be in command prompt (cmd):
wmic (press enter)
diskdrive get status (press enter)
Since you've got two drives it should say
[quote]Status
OK
OK[/quote]
If it says anything else something is wrong with your HDD.[/quote]

got OK's across the board.
10
#10
0 Frags +

So have you tried the cmd thing yet? Just paste the path of the folder that has your missing files in it into cmd and see if they are listed. If the drive is new and works fine, seems to me like your OS is fuked. Do you have another HDD to test on the same cable?

I don't think it's hardware though. Hardware usually doesn't break. Software is like always broken by defaulr.

So have you tried the cmd thing yet? Just paste the path of the folder that has your missing files in it into cmd and see if they are listed. If the drive is new and works fine, seems to me like your OS is fuked. Do you have another HDD to test on the same cable?

I don't think it's hardware though. Hardware usually doesn't break. Software is like always broken by defaulr.
11
#11
5 Frags +
SetsulThis could be sped up if you did try everything that was suggested instead of only two one per post.
[quote=Setsul][b]This could be sped up if you did try everything that was suggested instead of only [s]two[/s] one per post.[/b][/quote]
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