Jill runs a community server, actively browses TF.TV, and has shown interest in working with the 6s community where possible. He's not 100% but he's definitely aware that we exist. If I had to guess there's a lot of different directions at valve that are being pulled from and that's splintering the dev focus. Jill seems to be trying to get MM working as best he can, and Eric gets the updates out, but we don't know anyone in between. There's likely an art guy (not important), a programmer (McJohn?), and another game manager (important), and everyone kind of has to be on the same page here. The main goal seems to be get MM playable, viewable, and streamable. The project managers are the ones saying what needs to be done, the art guy fucks around with the HUD all day, and we're waiting on like one or two programmers to really work their way through what is likely a huge list of changes that only they can work on. Even if Jill is locking them in a sweatshop and telling them they can't come out until we esports bois they have to run through half a million dev versions of minor things before it can really get a public build, and they can't really justify dev time being spent on weapon changes when they still need to work on the backend.
This doesn't excuse the absolutely horrible time table for release though. MM shouldn't have been released yet, but I guess community pressure forced their hand idk. Trying to discredit them as not playing the game is silly tho.