CheeseMobile
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SteamID64 76561197969719100
SteamID3 [U:1:9453372]
SteamID32 STEAM_0:0:4726686
Country United States
Signed Up July 21, 2013
Last Posted July 22, 2013 at 1:34 PM
Posts 2 (0 per day)
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#17 modmic 2.0 issues? in Hardware

Thanks for the support, guys-
We're waiting on our 4.0 (we'll call it the "pro" or something) to do proper distribution. So EU distribution is a few months away. I can't wait to get that all set up.
Our 3.0s should be in stock around Wednesday, just be sure that you've got a non-realtek sound card that's on the "works" list on the 3.0 blog post.
And yeah, shipping to Germany is a real pain for both parties. :/
J

posted about 10 years ago
#9 modmic 2.0 issues? in Hardware

Got in!
Thanks for the help, again, atmo-

So thrasher, I got your email. We're working on a built-in solution to the cable management problem and I'm hoping to get some samples from prospective manufacturers soon. I think many will still rather use braided sleeving/HSTubing and we're looking at some similar solutions.

Jethro/LeatherSock/et al. - Our 2.0 electronics manufacturer did a shoddy job (it turns out...) on soldering in some batch(es) with the strain relief part where the boom wires are soldered onto the cable's wires. It's by far our largest reason for defective mics. We have changed the mold/soldering for the strain relief and are hoping to have fewer future issues with soldering joints now.

If your mic does have any cutting out or static with movement (wiggle the cable coming out of the strain relief to test), don't hesitate to contact us/me at customerservice at gtdevice * com and we'll get you squared away. It's been a huge growing pain for us and our customers but it's been nice to see that people are usually pretty understanding and chill about it--even in forums ;) (we do try to deliver painless customer service....).

randomirislad- you will be getting the improved strain relief version if you ordered recently. We've had a few of the improved ones fail at our in-house QC but it's looking much improved.

Okay, I'm off. The TF2 community has been with us since the start (thanks Atmo!) so I'm here for you guys-
J

posted about 10 years ago