Having been one of the tournament admins on both I61 and I63 I personally feel like the actual tournament organization was messier then last year. This mainly because this year it was more of our own fault. As reference: last year we where, until last minute, forced to use a tournament system that wasn't functional in any form. This caused us to switch to toornament last minute so we could properly host the tournament. Our bracket, teams and groups where already known well on time. We didn't have LAN servers because they where not prepared properly by insomnia and once we had the base setup sorted for them they kept on taking up more and more memory eventually crashing after 10-20 minutes. This finally caused us to only have a couple of LAN servers with a machine that we brought and had setup. The open tournament had no LAN servers whatsoever.
Last year's preparation was largely thanks to heny. Miss you my man.
Now onto this year...
Out of our control:
- We where initially forced to use a dashboard to manage the servers which kept on bringing issues with it. We had planned into the schedule to test the servers well in advance but twiikuu's flight got delayed for 3 hours so he wasn't able to take care of it on the Thursday evening. Twiikuu then took most of the Friday to get the servers up and running and we finally had them operational for the last rounds of the group stages.
- toornament was having some issues throughout the day going as far as deleting one of the open group made fixtures. This was all fixable eventually but definitely caused some panic.
- The league of legends grand final went the full series and ended up delaying everything on the main stage after it due to poor planning. They went about 2 hours over their scheduled time. (don't blame the cs:go dudes or the players themselves)
Now onto the actual issues/mistakes:
- Me and dr.happiness where not sitting next to each other making communication extremely difficult. This because insomnia expected us to be seated with production and essentials expected us to get seated with the other tournament admins.
- Me and happiness had to scavenge for our pc parts on the Friday morning to get our setups going.
- On the Friday morning I got told: "Oh, we have a whole rule page on toornament. We copy-pasted the league of legends one and edited it". Giving me no time to properly read through it.
- We had to manually sign up some teams to the toornament page because it wasn't clearly communicated and they hadn't signed up themselves.
- The essentials discord is a mess and wasn't properly prepared for communication. From me not properly having access to ping all the team leaders to make them aware of situations to me not even being able to give the right roles to team leaders so they could get access to information. Certain teams or their team leaders where not in the discord shortly before everything was supposed to start. Players apart from their team leaders couldn't get into the channels that we where using for communication/announcements. This should have all been taken care of before the event.
- People still didn't know we had a public schedule on Friday afternoon after the games where already well on their way.
- In the middle of the grand final I had to go confirm on how the prize money organization was going to work. Nobody in essentials had any idea yet. We luckily managed to get this sorted properly.
- During the final the communication between production and staff on stage/the players was super limited and not well prepared. We where doing all that was possible with discord, me on just my mobile phone and dan in the back at production. One of the best examples is us missing the start of Granary. The internet of the production had dropped and, although they where 5 meters away, we had no clue on stage and ended up starting without them being close to ready.
- For the grand final we for whatever reason gave the time for when we can start with stage setup as starting time for the actual match. In a best case scenario the setup of the players easily takes 30 minutes(setting up peripherals, installing mumble, configs setup, ...). If any form of issues arise, which is almost always the case, it can easily take an hour.
There are a bunch of other things. Insomnia itself seems to have had some troubles with their organization after parting ways with multiplay. Talking to one of the head esports organizers after the finals made it seem like they are not too happy. Mainly because they had no clue on what the TF2 tournament was like in terms of general status but where getting some complaints.