As of a couple months ago, I stopped being able to kill my anti-virus' process in task manager. I'm the only user on my PC, so I'm automatically the administrator. I have all rights and privileges with my folders and files. I use Microsoft Security Essentials, and I can't close the program by exiting out of it through the program itself.
Any idea of what I can do?
As of a couple months ago, I stopped being able to kill my anti-virus' process in task manager. I'm the only user on my PC, so I'm automatically the administrator. I have all rights and privileges with my folders and files. I use Microsoft Security Essentials, and I can't close the program by exiting out of it through the program itself.
Any idea of what I can do?
End the process in the task manager?
End the process in the task manager?
Have you tried killing the process through your command prompt?
If running windows, run Command Prompt; type "tasklist" and look for the PID# next to the process you want to get rid of, then type "taskkill /pid ####".
Have you tried killing the process through your command prompt?
If running windows, run Command Prompt; type "tasklist" and look for the PID# next to the process you want to get rid of, then type "taskkill /pid ####".
try doing "kill process tree" using process explorer (third party program), report back with results?
try doing "kill process tree" using process explorer (third party program), report back with results?
For both #4 and #5, I get "Access is Denied". I've Googled this problem before and double checked to see if I had privileges for my AV. I do, but I still get this anyway.
edit: I just made sure yet again, and I still have full privileges for all of my AV.
For both #4 and #5, I get "Access is Denied". I've Googled this problem before and double checked to see if I had privileges for my AV. I do, but I still get this anyway.
edit: I just made sure yet again, and I still have full privileges for all of my AV.
the robots are taking over
the robots are taking over
Disable MSE in control panel, or search for Services in the search bar (it's also in advanced Control Panel I believe), then go to Microsoft Security Essentials, stop the process there.
Disable MSE in control panel, or search for Services in the search bar (it's also in advanced Control Panel I believe), then go to Microsoft Security Essentials, stop the process there.
brownymasterDisable MSE in control panel, or search for Services in the search bar (it's also in advanced Control Panel I believe), then go to Microsoft Security Essentials, stop the process there.
This is your best bet, AV software tries really hard to make itself unkillable (Windows sucks, so they can't rely on the OS permissions).
[quote=brownymaster]Disable MSE in control panel, or search for Services in the search bar (it's also in advanced Control Panel I believe), then go to Microsoft Security Essentials, stop the process there.[/quote]
This is your best bet, AV software tries really hard to make itself unkillable (Windows sucks, so they can't rely on the OS permissions).
be honest now
it it norton?
be honest now
it it norton?
No, I already said it was MSE.
No, I already said it was MSE.
think your best bet would be to turn it off in services suggested above
think your best bet would be to turn it off in services suggested above
Browny, I any option to start, stop or whatever to it are grayed out.
It must have something to do with my privileges, which would make no sense as I 100% have privileges to enable/disable the service of whatever I want.
Browny, I any option to start, stop or whatever to it are grayed out.
It must have something to do with my privileges, which would make no sense as I 100% have privileges to enable/disable the service of whatever I want.
Try logging in as administrator (you'll probably need to ctrl+alt+delete @ login screen). I forgot if windows 7 still has it, but this guarantees you have all the rights.
BTW, what happens when you try to disable it from just control panel or the program itself? Or can you not open it at all? Much better way to deal with it than trying to just flat out killing the process(es).
Try logging in as administrator (you'll probably need to ctrl+alt+delete @ login screen). I forgot if windows 7 still has it, but this guarantees you have all the rights.
BTW, what happens when you try to disable it from just control panel or the program itself? Or can you not open it at all? Much better way to deal with it than trying to just flat out killing the process(es).
Why not shut down the scanner properly, via the settings menu?
Why not shut down the scanner properly, via the settings menu?
You mean Real Time Protection? That doesn't close MsMpEng.exe, which is what I'm trying to accomplish. It's funny though, because any changes I make to the settings via the program itself that requires administrator rights (UAC prompt) allows me to do it, but I'm unable to close the .exe even with administrator privileges.
Browny, I'm the only user on here, so I'm automatically the administrator. I tried what you suggested on post #8 through the services. When you right click on a started or stopped service, the option to start/stop is in black while other options are probably grayed out. For MsMpEng.exe, all of it is grayed out. Started, but can't be stopped.
You mean Real Time Protection? That doesn't close MsMpEng.exe, which is what I'm trying to accomplish. It's funny though, because any changes I make to the settings via the program itself that requires administrator rights (UAC prompt) allows me to do it, but I'm unable to close the .exe even with administrator privileges.
Browny, I'm the only user on here, so I'm automatically the administrator. I tried what you suggested on post #8 through the services. When you right click on a started or stopped service, the option to start/stop is in black while other options are probably grayed out. For MsMpEng.exe, all of it is grayed out. Started, but can't be stopped.
kirby
Browny, I'm the only user on here, so I'm automatically the administrator. I tried what you suggested on post #8 through the services. When you right click on a started or stopped service, the option to start/stop is in black while other options are probably grayed out. For MsMpEng.exe, all of it is grayed out. Started, but can't be stopped.
Yes, you are the only user but you're NOT "SYSTEM". AV's shouldn't be able to be killed off via task manager and looks like they fixed that via a patch.
Some link you could read
another
[url] button?
Also MSE ranks pretty low in virus detection...
btw, MsMpEng.exe also runs Defender, so when you disable Security Essentials, Defender kicks up. Look for the service Windows Defender or go through control Panel and there's an option to turn off Defender as well.
[quote=kirby]
Browny, I'm the only user on here, so I'm automatically the administrator. I tried what you suggested on post #8 through the services. When you right click on a started or stopped service, the option to start/stop is in black while other options are probably grayed out. For MsMpEng.exe, all of it is grayed out. Started, but can't be stopped.[/quote]
Yes, you are the only user but you're NOT "SYSTEM". AV's shouldn't be able to be killed off via task manager and looks like they fixed that via a patch.
[url=http://answers.microsoft.com/en-us/protect/forum/mse-protect_start/deactivate-msmpsvc-service/24c546cd-714a-48c0-aafb-7fc86d2d4668]Some link you could read[/url]
[url=http://answers.microsoft.com/en-us/protect/forum/mse-protect_start/why-cant-i-control-the-msmpsvc-service/1c7cad27-f7c8-4951-a583-fc4d899d3c61]another[/url]
[url=http://social.technet.microsoft.com/Forums/pl/FCSNext/thread/9937bf63-c6f8-4ab0-adef-8a3f77270968][url] button?[/url]
Also MSE ranks pretty low in virus detection...
btw, MsMpEng.exe also runs Defender, so when you disable Security Essentials, Defender kicks up. Look for the service Windows Defender or go through control Panel and there's an option to turn off Defender as well.
Windows Defender is already turned off. As far as virus detection goes, I've been pretty well off with MSE.
Windows Defender is already turned off. As far as virus detection goes, I've been pretty well off with MSE.
I don't think you understand, administrator is like the root of linux. It always exists, even though you have your main account. If you type ctrl+alt+delete at login screen (unless you bypass it) you can login to administrator. If it really is a privilege problem, then logging onto the system admin account would clear away any thoughts of that.
EDIT: Guess windows 7 changed things up, look at this:
http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/
I don't think you understand, administrator is like the root of linux. It always exists, even though you have your main account. If you type ctrl+alt+delete at login screen (unless you bypass it) you can login to administrator. If it really is a privilege problem, then logging onto the system admin account would clear away any thoughts of that.
EDIT: Guess windows 7 changed things up, look at this:
http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/
MSE has a fantastic ability to block you out entirely. I suggest uninstalling it and spending 10 bucks on a piece of software that isn't garbage: Malwarebytes.
MSE was good for several years, but is severely lacking these days.
MSE has a fantastic ability to block you out entirely. I suggest uninstalling it and spending 10 bucks on a piece of software that isn't garbage: Malwarebytes.
MSE was good for several years, but is severely lacking these days.