stabbyIt sounds like his primary point is that if the competitive community were kinder it could have been something more. That seems super reasonable to me.
Ideal? Sure. Reasonable? Probably not. There's just no way to regulate what kind of people play your game, especially when your community is small enough that you basically have to take whatever you can get, and can't ban or avoid people for being toxic outside of extreme cases. I mean, for one thing, it's a free video game. It attracts a younger, immature audience, and is also an extremely difficult competitive title, so the competitive scene attracts a lot of hotheaded idiots looking for a reason to express their ego. Sure, that can apply to every other game as well, but I seriously doubt those communities are any less toxic than ours. I imagine our bottom of the barrel idiots are the same as every other game--but our best are truly above and beyond those others, considering our playerbase is basically our devs. How many other games have half as many completely community supported services? How many other games have anything as awesome as newbie mixes?
Again, I agree that there are tons of idiots. But I just don't understand what you want done about it, or what all the complaining is supposed to really accomplish. There's no way any toxic idiot reads forums posts and goes "oh whoops, guess I should be nicer next time." If anything, they probably feed on all the bitching. The best way to deal with them is to ignore them and keep playing.