glassguess they can't use product because random pub players would have to dl it?
it's so sad that this is considered too high a bar nowadays, there are so many amazing non-stock casual maps for this game and getting to play on those is a huge part of the appeal of playing on third party servers. casual TF2 seriously lost a lot of soul in the transition from every player using the server browser to most using valve server-only quickplay.
it'd be nice if faceit would rotate a few custom maps through their map pool every once in a while. I don't even think having to download a map would be the bottleneck preventing people from playing in this after they already went to the trouble of signing up for faceit accounts, but I can imagine it has more to do with the burden of probably thousands of people downloading those maps from the faceit servers, which is reasonable. Things were different when community servers were the only option and a single host wasn't providing those custom map downloads for the entire playerbase.