Upvote Upvoted 1 Downvote Downvoted
Motherboard USB Ports Dysfunctional
posted in Hardware
1
#1
0 Frags +

Hey gamers.

Recently I suffered a short power anomaly that killed the power in my house for less than a second. While my computer is connected to a surge protector, it seems the craah was enough to cause harm to my PC. The only issue I currently have is that the USB connections on the motherboard itself seem to be malfunctioning when the cpu is under heavy load. (Causes distorted audio from mic, distorted video from webcam, loss of mouse control, etc.) I've done everything I could think of to troubleshoot on the software end, even reinstalling windows to an older iso, and im convinced it's something to do with the hardware. I've also tested my memory and harddrive and they both seem fine. My question is: has anyone had a similar thing happen to them? I just want to confirm if it's an issue with the motherboard itself (I'm almost 99% sure it is) but also possibly rule out any issues with the cpu and psu. I'm ok with replacing all 3 if its easiest.

Oh and I updated the bios to the most recent version without any issues and reset the cmos with jumper and battery :)

Thanks xoxo

Hey gamers.

Recently I suffered a short power anomaly that killed the power in my house for less than a second. While my computer is connected to a surge protector, it seems the craah was enough to cause harm to my PC. The only issue I currently have is that the USB connections on the motherboard itself seem to be malfunctioning when the cpu is under heavy load. (Causes distorted audio from mic, distorted video from webcam, loss of mouse control, etc.) I've done everything I could think of to troubleshoot on the software end, even reinstalling windows to an older iso, and im convinced it's something to do with the hardware. I've also tested my memory and harddrive and they both seem fine. My question is: has anyone had a similar thing happen to them? I just want to confirm if it's an issue with the motherboard itself (I'm almost 99% sure it is) but also possibly rule out any issues with the cpu and psu. I'm ok with replacing all 3 if its easiest.

Oh and I updated the bios to the most recent version without any issues and reset the cmos with jumper and battery :)

Thanks xoxo
2
#2
2 Frags +

i think generally only the usb interface would be destroyed in a case like this, unless the pulse is super high. the only thing your gonna need to replace is the motherboard most likely

i think generally only the usb interface would be destroyed in a case like this, unless the pulse is super high. the only thing your gonna need to replace is the motherboard most likely
3
#3
2 Frags +

If you are running Windows, try checking the Event Viewer whenever something malfunctions. I had an issue with my USB ports where they would randomly lose power despite being plugged in and managed to fix it (for now) by re-enabling C-states and slightly downclocking my CPU, since it was telling me it was power related. If it shuts down your PC or forces you to restart, look for events with the ID 1074, 6006 and 6008.

If you are running Windows, try checking the Event Viewer whenever something malfunctions. I had an issue with my USB ports where they would randomly lose power despite being plugged in and managed to fix it (for now) by re-enabling C-states and slightly downclocking my CPU, since it was telling me it was power related. If it shuts down your PC or forces you to restart, look for events with the ID 1074, 6006 and 6008.
4
#4
1 Frags +

I experienced this exact same issue under the same circumstances in 2014, replacing the motherboard only was sufficient to correct the problem. Never was able to find any empirical evidence that it was caused by the surge, but nonetheless everything else was operating seemingly fine.

I experienced this exact same issue under the same circumstances in 2014, replacing the motherboard only was sufficient to correct the problem. Never was able to find any empirical evidence that it was caused by the surge, but nonetheless everything else was operating seemingly fine.
5
#5
0 Frags +
AdjeIf you are running Windows, try checking the Event Viewer whenever something malfunctions. I had an issue with my USB ports where they would randomly lose power despite being plugged in and managed to fix it (for now) by re-enabling C-states and slightly downclocking my CPU, since it was telling me it was power related. If it shuts down your PC or forces you to restart, look for events with the ID 1074, 6006 and 6008.

It's not a malfunction in the traditional sense of windows detecting that it stops working, but more so the data itself is corrupted, and windows doesn't even notice. Although funny that you mention c states, I did disable them the day of the event for an unrelated reason.

wolsneI experienced this exact same issue under the same circumstances in 2014, replacing the motherboard only was sufficient to correct the problem. Never was able to find any empirical evidence that it was caused by the surge, but nonetheless everything else was operating seemingly fine.

I'll get a new one today ty

[quote=Adje]If you are running Windows, try checking the Event Viewer whenever something malfunctions. I had an issue with my USB ports where they would randomly lose power despite being plugged in and managed to fix it (for now) by re-enabling C-states and slightly downclocking my CPU, since it was telling me it was power related. If it shuts down your PC or forces you to restart, look for events with the ID 1074, 6006 and 6008.[/quote]

It's not a malfunction in the traditional sense of windows detecting that it stops working, but more so the data itself is corrupted, and windows doesn't even notice. Although funny that you mention c states, I did disable them the day of the event for an unrelated reason.

[quote=wolsne]I experienced this exact same issue under the same circumstances in 2014, replacing the motherboard only was sufficient to correct the problem. Never was able to find any empirical evidence that it was caused by the surge, but nonetheless everything else was operating seemingly fine.[/quote]

I'll get a new one today ty
Please sign in through STEAM to post a comment.