I built this computer yesterday (thank you Setsul), set up Windows 10/drivers/etc. without any trouble. The issue is that I have no audio input/output, through either the front or back panels. Windows detects devices when connected/disconnected and thinks that it successfully uses output devices (http://i.imgur.com/Pv0SCPl.png). I have
- Updated audio drivers
- Rolled back audio drivers
- Ensured that everything is enabled in BIOS
- Set device as default
to no avail. Additionally, the microphone, while detected as connected/disconnected, does not seem to transmit a signal. Both peripherals are known to work.
Considering that Windows thinks its working, I can only guess that it's an issue with the integrated audio chip, in which case I have to either RMA the motherboard or get a sound card, neither of which I would like to do. Any help is appreciated.
I built [url=http://pcpartpicker.com/p/hwFXD3]this[/url] computer yesterday (thank you Setsul), set up Windows 10/drivers/etc. without any trouble. The issue is that I have no audio input/output, through either the front or back panels. Windows detects devices when connected/disconnected and thinks that it successfully uses output devices (http://i.imgur.com/Pv0SCPl.png). I have
[list]
[*] Updated audio drivers
[*] Rolled back audio drivers
[*] Ensured that everything is enabled in BIOS
[*] Set device as default
[/list]
to no avail. Additionally, the microphone, while detected as connected/disconnected, does not seem to transmit a signal. Both peripherals are known to work.
Considering that Windows thinks its working, I can only guess that it's an issue with the integrated audio chip, in which case I have to either RMA the motherboard or get a sound card, neither of which I would like to do. Any help is appreciated.
Try an ubuntu disc and see if you get audio output? Seems weird though.
Try an ubuntu disc and see if you get audio output? Seems weird though.
Did you get the audio driver from here? http://www.asrock.com/mb/Intel/Z170M%20Pro4S/index.us.asp?cat=Download&os=Win1064
Are you using Windows 10?
#2: Tried booting Ubuntu from a flash drive, still no audio. I guess that means it's either BIOS or hardware.
#3: Yes and yes.
Edit: I should also mention that, on plugging in headphones or turning the computer on/off, it makes the popping sound that I would expect if it was working.
#2: Tried booting Ubuntu from a flash drive, still no audio. I guess that means it's either BIOS or hardware.
#3: Yes and yes.
Edit: I should also mention that, on plugging in headphones or turning the computer on/off, it makes the popping sound that I would expect if it was working.
Waldo#2: Tried booting Ubuntu from a flash drive, still no audio. I guess that means it's either BIOS or hardware.
#3: Yes and yes.
Edit: I should also mention that, on plugging in headphones or turning the computer on/off, it makes the popping sound that I would expect if it was working.
idk I'd just RMA it while you can. Ask for an advance replacement (they send you the new one and then you send in the old one) so you can minimize your time without a mobo
[quote=Waldo]#2: Tried booting Ubuntu from a flash drive, still no audio. I guess that means it's either BIOS or hardware.
#3: Yes and yes.
Edit: I should also mention that, on plugging in headphones or turning the computer on/off, it makes the popping sound that I would expect if it was working.[/quote]
idk I'd just RMA it while you can. Ask for an advance replacement (they send you the new one and then you send in the old one) so you can minimize your time without a mobo