Speedygeek here. I've been running a chunk of the newbie mixes for the past few weeks, and there have been a number of things that have come to our attention.
Shoutout to all who have helped out. During peak hours it seems that we're averaging 100+ players (!!!) in mumble at a time. Shoutout to Vick for getting this back again.
That said, there seems to be a lot of drama and negativity around the mixes, and some of it seems to deter potential new players away from newbie mixes so let's clear some things up.
First off, mixes are for new players, not for those in low open/ugc platinum. There have been a number of players in that level that have been coming in, rolling the newbies, and ruining the games.
Play few times and if you keep rolling everyone by yourself, then you know you're too good for newbie mixes in your main class. If so, PLEASE play a different class or go play at #tf2mix. A few games just to see where you are, fine. But please don't do this every week, every mix.
That said, this is a newbie mix, not a team scrim channel. There have been many players from the same team who keep trying to stack teams asking to play with so and so and complaining when they don't get to. If you and your buddy get placed on same team, that's great, but please don't ask us to stack the teams in your favor.
Recently there have been a number of issues. Here are some examples that I'll clear up:
1) Coach yells at newbies in game for repeatedly ignoring them.
Notice I said ignore. You're not in newbie mixes to show off.
Don't want to learn? You have no business being there.
Trying to do what coaches tell you and not succeeding is ok.
Completely ignoring coaches is not.
Coaches raging on new players who are trying is also unacceptable.
2) Moving around in class / mix channels to try to stack teams or cut in front of other players trying to max your chance to play, hoping organizers like me won't notice.
This is really insulting. Coaches pretend to be newbies and vice versa, and they move around in channels trying to stack teams. People move to different class channels (when they've played a bunch) to cut in front of other players to play. This kind of behavior forces organizers to counter-move people around to keep track of players.
3) Being rude to other players in mixes, and being rude to organizers in class channels by spamming. Sometimes coaches/organizers have to mute.
4) Complaining about coaches being not good enough. We've already tried IM+ coaches only rule, and that didn't work.
Not ok with Open level coaches? Please go find many IM+ coaches who will show up consistently. There are only a handful of IM+ coaches who do, and they aren't enough.
These are just few of the issues that organizers have to deal with. There are almost always a shortage of coaches and organizers every mix, and players get frustrated waiting. People complain abuse for organizers muting players, counter-moving players during mix organizations, and for coaches yelling at them.
Sometimes in our effort to shut down the trolling and whatnot will end up affecting people who are innocent. We're trying our best, but we do mess up.
If we mute, yell at, or move people, we're trying to keep things from getting out of hand. If someone does this to you and you're innocent, please let them know politely on the spot. We don't respond well to rude rantings or threats.
The coaches and organizers are volunteers doing this just to help and have fun. Unfortunately, I've only gotten complaints and even threats. No thank you's, no appreciation. Many coaches/organizers said they feel the same. That's not fun.
So please give us the respect and know that we aren't there to ruin the experience, but to help.