Last season, open finals. Most of you probably remembered what happened to the servers and all the excruciating crap that went on. When it came down to the last map - I became the target of the dos attacks and well... it's all water under the bridge now.
But anyway, myself and most of my teammates had to pay for another full month of premium only to play the finals. Despite the fact that killing and kalkin both promised that everything they could do to prevent anymore attacks was being done, it wasn't enough and we ended up having to play the finals off-client.
Even though they promised us it wouldn't happen again after the first scheduled matches were cancelled due to ddos attacks - it didn't happen.
And, even though we had to play the finals off-client and esea literally provided nothing of use for those matches (other than the prize money) we didn't get a refund, or a freemium code, or anything like that.
And to top it off, I got charged for another month of premium after all that, because I had pretty much tried my best to forget about the whole thing and let it go. Shouldn't have forgotten that though, the 8 bucks actually sent that account into over draft.
I understand that ESEA has a policy to not refund premium, but I really think they should have let that one slide.
I know most of you don't like me and probably think that's funny, but just thought I would add my 2 cents.