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Internet Help
posted in Hardware
1
#1
0 Frags +

I've had a fairly ongoing issue for a while now with my Internet and was hoping someone here would have some ideas. Some days my internet is fine, I'll ping average and on a great day I can watch a video or download a song without reaching a 500 ping in mumble and tf2. On and off I have days when my ping will be 20-30+ above average to servers and I will get ping spikes that last from a few seconds, to a few minutes, spiking anywhere between 120ish and 1000. Last night I experienced this again, yet no one was on the internet or downloading anything, only one person watching TV.

I have the "Ultimate" package and one of the best routers/modems my provider offers http://www.rogers.com/web/link/hispeedBrowseFlowDefaultPlans#
I have a wireless connection, although I did move my router closer to me which helped for a little bit. I've tried changing the "Channel" my internet is on a few times, not sure if this helps. Only other cause I could think of would be the wiring in my house. If anyone has any other ideas or suggestions they'd be very much appreciated and If there's more information I can provide to help let me know.
Sorry if I made this in the wrong sub-forum.

Thanks

I've had a fairly ongoing issue for a while now with my Internet and was hoping someone here would have some ideas. Some days my internet is fine, I'll ping average and on a great day I can watch a video or download a song without reaching a 500 ping in mumble and tf2. On and off I have days when my ping will be 20-30+ above average to servers and I will get ping spikes that last from a few seconds, to a few minutes, spiking anywhere between 120ish and 1000. Last night I experienced this again, yet no one was on the internet or downloading anything, only one person watching TV.

I have the "Ultimate" package and one of the best routers/modems my provider offers http://www.rogers.com/web/link/hispeedBrowseFlowDefaultPlans#
I have a wireless connection, although I did move my router closer to me which helped for a little bit. I've tried changing the "Channel" my internet is on a few times, not sure if this helps. Only other cause I could think of would be the wiring in my house. If anyone has any other ideas or suggestions they'd be very much appreciated and If there's more information I can provide to help let me know.
Sorry if I made this in the wrong sub-forum.

Thanks
2
#2
0 Frags +

Do you have an ethernet cable you could use, to see if it was a wireless problem? It would be good for discerning whether it's a wireless problem or an ISP problem, which makes a big difference in terms of finding a solution.

Do you have an ethernet cable you could use, to see if it was a wireless problem? It would be good for discerning whether it's a wireless problem or an ISP problem, which makes a big difference in terms of finding a solution.
3
#3
0 Frags +

#2
I can try and find an Ethernet cable but the issue with that is the closest cable outlet is in the room next to mine around the corner, and I'm not sure if I have a cable that long, but even If I do, It's hard to predict when the internet is going to shit itself. I guess when I start having issues I can try and plug in the Ethernet cable It's just that I don't think others are going to enjoy a large cable through a hallway and into someone else's room for a long period of time.

#2
I can try and find an Ethernet cable but the issue with that is the closest cable outlet is in the room next to mine around the corner, and I'm not sure if I have a cable that long, but even If I do, It's hard to predict when the internet is going to shit itself. I guess when I start having issues I can try and plug in the Ethernet cable It's just that I don't think others are going to enjoy a large cable through a hallway and into someone else's room for a long period of time.
4
#4
0 Frags +

If your net stays erratic for long enough (~5-10 minutes), there should be no problem, just play/work normally and when it happens plug into ethernet and run a pingtest/speedtest.

If your net stays erratic for long enough (~5-10 minutes), there should be no problem, just play/work normally and when it happens plug into ethernet and run a pingtest/speedtest.
5
#5
0 Frags +

Will do, thanks. I'll post results when I can, do you think I should contact my ISP in the mean time to look into the wiring or wait until I check with ethernet. I believe my ISP charges something stupid like $100 just to look at it.

Will do, thanks. I'll post results when I can, do you think I should contact my ISP in the mean time to look into the wiring or wait until I check with ethernet. I believe my ISP charges something stupid like $100 just to look at it.
6
#6
0 Frags +

I'd wait until you're sure it's not something you can fix, if it turns out to be that it's just some dumb mistake then you'll save yourself a lot of trouble.

I'd wait until you're sure it's not something you can fix, if it turns out to be that it's just some dumb mistake then you'll save yourself a lot of trouble.
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