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Yahoo Screwed Me Over
posted in Off Topic
1
#1
0 Frags +

So for a few years I've had a Flickr page with a LOT of my artwork on it. Its gotten a lot of views, and for a small duration of time I havent been uploading anything to it. I originally setup the account through my facebook page. During the time of my neglect they switched 100% over to yahoo, making you apparently setup a yahoo ID. Now, I dont recall making one, or being asked to make one. So now I'm unable to login.

My emergency email connected to the account only unlocks some old flickr I never used. So I was left with only one option. I looked up Yahoo's customer support number and gave them a call. I explained my situation clearly and slowly to the man who sounded foreign beyond words. He said that the only way to get my account back is to pay. As soon as he said that I was like WHAT? I told him I can prove my identity and link him to the account originally connected to on Facebook. He repeated, you have to pay. I asked how much?! Then he hangs up.

So I call back and because its such a bitch to tell apart the people I'm talking too, I'm upfront with the guy, tell the same exact story and ask for the price. He tells me he wants $150 bucks. I tell him I wasn't even around when they made the switch!! They ditched the way I used to login to Flickr, and I wasn't even asked to make a yahoo account for it.

He hanged up on me again. So now I don't know what to do. Any advice? I have a lot of original artwork on that page, and it has a good amount of views, its something I would like to keep and have control of. Hell I would like to keep uploading to it.

So my only option is to pay this money, and I just cant believe I have to do that

So for a few years I've had a Flickr page with a LOT of my artwork on it. Its gotten a lot of views, and for a small duration of time I havent been uploading anything to it. I originally setup the account through my facebook page. During the time of my neglect they switched 100% over to yahoo, making you apparently setup a yahoo ID. Now, I dont recall making one, or being asked to make one. So now I'm unable to login.

My emergency email connected to the account only unlocks some old flickr I never used. So I was left with only one option. I looked up Yahoo's customer support number and gave them a call. I explained my situation clearly and slowly to the man who sounded foreign beyond words. He said that the only way to get my account back is to pay. As soon as he said that I was like WHAT? I told him I can prove my identity and link him to the account originally connected to on Facebook. He repeated, you have to pay. I asked how much?! Then he hangs up.

So I call back and because its such a bitch to tell apart the people I'm talking too, I'm upfront with the guy, tell the same exact story and ask for the price. He tells me he wants $150 bucks. I tell him I wasn't even around when they made the switch!! They ditched the way I used to login to Flickr, and I wasn't even asked to make a yahoo account for it.

He hanged up on me again. So now I don't know what to do. Any advice? I have a lot of original artwork on that page, and it has a good amount of views, its something I would like to keep and have control of. Hell I would like to keep uploading to it.

So my only option is to pay this money, and I just cant believe I have to do that
2
#2
4 Frags +

Seems unlikely that they would switch over your account and just not give you a way to log into it. You probably set up a Yahoo thing and just forgot about it because shutting out any users who didn't have a Yahoo login before they switched would be a major issue which I doubt they wouldn't notice

Seems unlikely that they would switch over your account and just not give you a way to log into it. You probably set up a Yahoo thing and just forgot about it because shutting out any users who didn't have a Yahoo login before they switched would be a major issue which I doubt they wouldn't notice
3
#3
-1 Frags +

I thought that as well, I have a primary email that I use for when I'm setting up new emails in case I forgot my password, however it they only give me information for some old flickr that I started that I never ended up using. Im gunna try some other ones, but there is no way they are making me pay $150 bucks for something like this

I thought that as well, I have a primary email that I use for when I'm setting up new emails in case I forgot my password, however it they only give me information for some old flickr that I started that I never ended up using. Im gunna try some other ones, but there is no way they are making me pay $150 bucks for something like this
4
#4
0 Frags +

It sounds like you should be contacting Flickr and not Yahoo tbh.

It sounds like you should be contacting Flickr and not Yahoo tbh.
5
#5
-2 Frags +

I thought they where under the same company? Ill shall give it a shot

edit nope, flickr switched the customer support over to yahoo

I thought they where under the same company? Ill shall give it a shot

edit nope, flickr switched the customer support over to yahoo
6
#6
5 Frags +

or maybe try speaking to a supervisor. those entry level customer service people never get anything done for ya

or maybe try speaking to a supervisor. those entry level customer service people never get anything done for ya
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