Amateur player here.
Overall, TF2PL has been an excellent experience for me so far, but I would like to echo and expand a bit upon the criticisms raised here in this thread.
As Mustard pointed out, the classes people have in their profile pic don't necessarily reflect what people are good at/want to play, and the problems with this are particularly egregious around medic. I've effectively been a med main ever since the Mixchamp days (RIP), but there are definitely times on TF2PL where I want to play a combat class instead, can't be fucked to instantly change my profile pic before the next PUG, and end up being expected to play med again when I really wanted to play scout or demo. Even some sort of way to more quickly and easily change the classes you're interested in playing in the game lobby would be an improvement.
catman1900I mean the regular faceit tf2 pug option is still there without any elo, so you could try playing that instead tbh. The main issue is nobody queues for it because everyone only plays tf2pl now
^maybe a solution is to make this visible on the TF2PL page as a "casual" PUG queue? Would address a good number of these complaints IMO
Edit because I initially typed "Advanced" instead of "Amateur" xd