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Dual monitor issue
posted in Off Topic
1
#1
0 Frags +

I've been having issues with my dual monitor set up. It's happened with at least 2 different secondary monitors so I don't think they are the issue. Running the primary monitor at 180 hz on display port and the second on 60/75 hz(issue happens at both) on hdmi. The second monitor has a really bad stuttering/frame slowing down/skipping issue when watching twitch.

https://www.youtube.com/watch?v=g4AscyOIHW8

Anyone have any clue what the issue might be? Any help is appreciated.

I've been having issues with my dual monitor set up. It's happened with at least 2 different secondary monitors so I don't think they are the issue. Running the primary monitor at 180 hz on display port and the second on 60/75 hz(issue happens at both) on hdmi. The second monitor has a really bad stuttering/frame slowing down/skipping issue when watching twitch. [youtube]https://www.youtube.com/watch?v=g4AscyOIHW8[/youtube] Anyone have any clue what the issue might be? Any help is appreciated.
2
#2
1 Frags +

i'm not well-versed in this kind of stuff but are you sure it's not a problem with your graphics card not being able to handle it? what card is it? have you updated your drivers(lol)?

i imagine it's something to do with your graphics card since you mention that multiple monitors were problematic

i'm not well-versed in this kind of stuff but are you sure it's not a problem with your graphics card not being able to handle it? what card is it? have you updated your drivers(lol)?

i imagine it's something to do with your graphics card since you mention that multiple monitors were problematic
3
#3
1 Frags +

idk if this would help, but in your graphics driver settings, make sure your gpu is set to multi-display performance mode, or whatever it's similarly named as

idk if this would help, but in your graphics driver settings, make sure your gpu is set to multi-display performance mode, or whatever it's similarly named as
4
#4
2 Frags +
toads_tfi'm not well-versed in this kind of stuff but are you sure it's not a problem with your graphics card not being able to handle it? what card is it? have you updated your drivers(lol)?

i imagine it's something to do with your graphics card since you mention that multiple monitors were problematic

It's a 1070 so I expect it to be able to handle a stream and chrome at the same time. I will try rolling the drivers back later because they are currently up to date.

viperidk if this would help, but in your graphics driver settings, make sure your gpu is set to multi-display performance mode, or whatever it's similarly named as

It was already set for multiple displays, changing it to compatibility or single display didn't help.

[quote=toads_tf]i'm not well-versed in this kind of stuff but are you sure it's not a problem with your graphics card not being able to handle it? what card is it? have you updated your drivers(lol)?

i imagine it's something to do with your graphics card since you mention that multiple monitors were problematic[/quote]

It's a 1070 so I expect it to be able to handle a stream and chrome at the same time. I will try rolling the drivers back later because they are currently up to date.


[quote=viper]idk if this would help, but in your graphics driver settings, make sure your gpu is set to multi-display performance mode, or whatever it's similarly named as[/quote]

It was already set for multiple displays, changing it to compatibility or single display didn't help.
5
#5
Spaceship Servers
0 Frags +

is your primary monitor overclocked?

is your primary monitor overclocked?
6
#6
0 Frags +

yeah, if you're monitor is overclocked then it may just be your monitor starting to fail being able to hold that high of a refresh rate

try dialing it back to the stock 120/144 and see if the issues persists

some monitors just don't work well with overclocking, i just tried to dial my vg248qe up to 150 hz and it immediately shit the bed

yeah, if you're monitor is overclocked then it may just be your monitor starting to fail being able to hold that high of a refresh rate

try dialing it back to the stock 120/144 and see if the issues persists

some monitors just don't work well with overclocking, i just tried to dial my vg248qe up to 150 hz and it immediately shit the bed
7
#7
0 Frags +

My primary monitor is over clocked, removing the overclock and setting it to 120/144 didn't help. Turning it down to 60 hz did fix the issue but that obviously isn't viable. Also to clarify if it isn't clear in the video but when the stream is on the second monitor it also causes the audio to stutter.

Is it possible that switching away from hdmi would help? The video card doesn't output vga and the monitor only accepts vga or hdmi but I can probably get some sort of dvi/vga adapter. I might also be able to borrow a displayport/dvi capable monitor to test.

Thanks for the input so far now at the very least I have a lead.

edit-I found this thread and while I wouldn't exactly say it was the most trustworthy thing ever it is the only place I could find someone describing the problems I was having(everyone else was having issues with the high hz monitor not the other way around) Long story short none of the fixes in this thread have helped and the only way the guy on tomshardware found to fix it was to get another high hz monitor which makes for a sad jojo.

Double edit -testing with a friends 144hz as the second monitor has fixed the issue.

My primary monitor is over clocked, removing the overclock and setting it to 120/144 didn't help. Turning it down to 60 hz did fix the issue but that obviously isn't viable. Also to clarify if it isn't clear in the video but when the stream is on the second monitor it also causes the audio to stutter.

Is it possible that switching away from hdmi would help? The video card doesn't output vga and the monitor only accepts vga or hdmi but I can probably get some sort of dvi/vga adapter. I might also be able to borrow a displayport/dvi capable monitor to test.

Thanks for the input so far now at the very least I have a lead.

edit-I found [url=http://www.tomshardware.com/forum/id-2696752/dual-monitor-setup-144hz-stuttering.html]this[/url] thread and while I wouldn't exactly say it was the most trustworthy thing ever it is the only place I could find someone describing the problems I was having(everyone else was having issues with the high hz monitor not the other way around) Long story short none of the fixes in this thread have helped and the only way the guy on tomshardware found to fix it was to get another high hz monitor which makes for a sad jojo.

Double edit -testing with a friends 144hz as the second monitor has fixed the issue.
8
#8
0 Frags +

Which GPU(s)?
Are both monitors plugged into the same GPU? This looks like you're using the iGPUs HDMI.

Which GPU(s)?
Are both monitors plugged into the same GPU? This looks like you're using the iGPUs HDMI.
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#9
0 Frags +

It's a zotac 1070. I assume igpu means integrated as in on the motherboard but no im certain that they were both plugged into the 1070 because I had the same thought. I ended up buying a cheap 144 because the test with my friends monitor worked. If you come up with any ideas I still have the 60hz to test with.

It's a zotac 1070. I assume igpu means integrated as in on the motherboard but no im certain that they were both plugged into the 1070 because I had the same thought. I ended up buying a cheap 144 because the test with my friends monitor worked. If you come up with any ideas I still have the 60hz to test with.
10
#10
0 Frags +

Mine does this too and just started out of nowhere a few months ago. I have a 970 and I doubt it's the problem but it could be some driver issue introduced in the last few months. Twitch, and some other video sites, will run essentially in slowmo. If I drag the tab over to my main monitor it's fine.

I will say that usually (but not always) the problem goes away if I use a different browser. Newer versions of Chrome might be the problem. I get this with baseball streaming sites too that stream at like 6000kbps and usually if I lower the bitrate it'll go away. Internet speed isn't the problem as it always goes away if watching on my primary monitor. It's a weird problem.

Mine does this too and just started out of nowhere a few months ago. I have a 970 and I doubt it's the problem but it could be some driver issue introduced in the last few months. Twitch, and some other video sites, will run essentially in slowmo. If I drag the tab over to my main monitor it's fine.

I will say that usually (but not always) the problem goes away if I use a different browser. Newer versions of Chrome might be the problem. I get this with baseball streaming sites too that stream at like 6000kbps and usually if I lower the bitrate it'll go away. Internet speed isn't the problem as it always goes away if watching on my primary monitor. It's a weird problem.
11
#11
1 Frags +

I've got the same issue, a 144hz monitor and a secondary monitor at 60hz, I read somewhere that your computer just doesn't like having two refresh rates that different. I know this doesn't answer your question, but it might help someone figure out the problem? I'd like to find a fix too.

I've got the same issue, a 144hz monitor and a secondary monitor at 60hz, I read somewhere that your computer just doesn't like having two refresh rates that different. I know this doesn't answer your question, but it might help someone figure out the problem? I'd like to find a fix too.
12
#12
0 Frags +

yes i get the same thing,i have a 1070 as well best way to describe it when watching youtube, or twitch its like a hiccup. it happens to me in tf2 and csgo as well.

yes i get the same thing,i have a 1070 as well best way to describe it when watching youtube, or twitch its like a hiccup. it happens to me in tf2 and csgo as well.
13
#13
-1 Frags +

When they didn't cop the evga 1070 FailFish

When they didn't cop the evga 1070 FailFish
14
#14
4 Frags +

#9
Could also be new version of Chrome + new nVidia drivers + HTML5 video + hardware acceleration. Disable hardware acceleration or try a different browser or try watching a non-HTML5 video.

#11
No, just windows. DWM forces the same refresh rate on all monitors when hw acceleration is enabled (except when using exclusive fullscreen).

#9
Could also be new version of Chrome + new nVidia drivers + HTML5 video + hardware acceleration. Disable hardware acceleration or try a different browser or try watching a non-HTML5 video.

#11
No, just windows. DWM forces the same refresh rate on all monitors when hw acceleration is enabled (except when using exclusive fullscreen).
15
#15
2 Frags +

Just wanted to say that I also use a 120Hz monitor and a 60Hz monitor, had noticed stuttering when watching Twitch streams on the 60Hz monitor, and after disabling hardware acceleration in Chrome the stuttering is gone.

Just wanted to say that I also use a 120Hz monitor and a 60Hz monitor, had noticed stuttering when watching Twitch streams on the 60Hz monitor, and after disabling hardware acceleration in Chrome the stuttering is gone.
16
#16
2 Frags +

So i found thing called reclaim windows 10 run it as administrator. And let it do its own thing, it will restart your computer.
- it disables useless things that dont matter.
- recommend it to anyone
i just started using it and i have had no stutter problems, maybe this might be a fix for you

So i found thing called [url=https://www.dropbox.com/s/2azurudbkwfbxis/reclaimWindows10.ps1?dl=0]reclaim windows 10[/url] run it as administrator. And let it do its own thing, it will restart your computer.
- it disables useless things that dont matter.
- recommend it to anyone
i just started using it and i have had no stutter problems, maybe this might be a fix for you
17
#17
1 Frags +

Disabling hardware acceleration in chrome seems to have fixed the issue for me. Thanks mr setsul(and also teebs) I didn't end up trying frenzy's fix but shoutout to him for reminding me to check this thread/try the fixes suggested.

Disabling hardware acceleration in chrome seems to have fixed the issue for me. Thanks mr setsul(and also teebs) I didn't end up trying frenzy's fix but shoutout to him for reminding me to check this thread/try the fixes suggested.
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