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Faulty laptop?
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1
#1
0 Frags +

I recently ordered a new laptop since my old Dell Inspiron's screen broke. http://www.costco.com/Dell-Inspiron-15-Gaming-7000-Series--Laptop---Intel-Core-i7---1080p---4GB-NVIDIA-Graphics.product.100310707.html

Upon cleaning up my computer and reinstalling my OS I opened up tf2 and saw that i could at most reach 20-40 fps with a graphics config, and I can only run cs:go at 9fps with my graphics turned down. This is incredibly disappointing as I used to get 200 fps on my old laptop with worse specs than my current one.

I suspect that there are faulty parts in my laptop, but how do i go about in figuring out which part is faulty? Is there a tool that I can use? And can any computer tech guys tell me what's wrong with my laptop?

I recently ordered a new laptop since my old Dell Inspiron's screen broke. http://www.costco.com/Dell-Inspiron-15-Gaming-7000-Series--Laptop---Intel-Core-i7---1080p---4GB-NVIDIA-Graphics.product.100310707.html

Upon cleaning up my computer and reinstalling my OS I opened up tf2 and saw that i could at most reach 20-40 fps with a graphics config, and I can only run cs:go at 9fps with my graphics turned down. This is incredibly disappointing as I used to get 200 fps on my old laptop with worse specs than my current one.

I suspect that there are faulty parts in my laptop, but how do i go about in figuring out which part is faulty? Is there a tool that I can use? And can any computer tech guys tell me what's wrong with my laptop?
2
#2
2 Frags +

I suggest running a valley heaven benchmark, and when you get a result, you can compare your results with others with the same gpu. If it is obviously too low, its the laptop. If not, then check your cfg

I suggest running a valley heaven benchmark, and when you get a result, you can compare your results with others with the same gpu. If it is obviously too low, its the laptop. If not, then check your cfg
3
#3
1 Frags +
KiNGI suggest running a valley heaven benchmark, and when you get a result, you can compare your results with others with the same gpu. If it is obviously too low, its the laptop. If not, then check your cfg

Right now I'm trying out Linux to see if it's a windows problem, I'm using comanglias confit which worked fine on my old laptop, so I don't think that's the problem either

[quote=KiNG]I suggest running a valley heaven benchmark, and when you get a result, you can compare your results with others with the same gpu. If it is obviously too low, its the laptop. If not, then check your cfg[/quote]
Right now I'm trying out Linux to see if it's a windows problem, I'm using comanglias confit which worked fine on my old laptop, so I don't think that's the problem either
4
#4
0 Frags +

Any background processes? tbh, im clutching at straws for potential problems, so i'd suggest its the laptop. Are you plugged in at the wall?

Any background processes? tbh, im clutching at straws for potential problems, so i'd suggest its the laptop. Are you plugged in at the wall?
5
#5
2 Frags +
KiNGAny background processes? tbh, im clutching at straws for potential problems, so i'd suggest its the laptop. Are you plugged in at the wall?

Its a brand new computer, with a fresh copy of Windows 10 on it.

Here are the steps I have done for him prior to having him put Linux on the computer. (Since it plain works better in a lot of ways)

Fresh install of windows 10 (I never trust the factory installs ever)
Removal of all windows 10 junkware. (Stuff like the xbox app and cortana)
Adjusting power settings for high performance
Setting the Nvidia GPU as default for global and game specific settings.
Adjustment of Windows services and startup checks
Default tf2 install. (Never head back the results of this though so im not sure if he did it or not)
Removal of Windows 10 spyware junk

We ran into problems with both games and overall system performance being sluggish. Will report back once I find out how the Antergos LInux install goes for him.

I find it odd since his old computer ran better and had lower end specifications.

[quote=KiNG]Any background processes? tbh, im clutching at straws for potential problems, so i'd suggest its the laptop. Are you plugged in at the wall?[/quote]

Its a brand new computer, with a fresh copy of Windows 10 on it.

Here are the steps I have done for him prior to having him put Linux on the computer. (Since it plain works better in a lot of ways)

Fresh install of windows 10 (I never trust the factory installs ever)
Removal of all windows 10 junkware. (Stuff like the xbox app and cortana)
Adjusting power settings for high performance
Setting the Nvidia GPU as default for global and game specific settings.
Adjustment of Windows services and startup checks
Default tf2 install. (Never head back the results of this though so im not sure if he did it or not)
Removal of Windows 10 spyware junk

We ran into problems with both games and overall system performance being sluggish. Will report back once I find out how the Antergos LInux install goes for him.

I find it odd since his old computer ran better and had lower end specifications.
6
#6
0 Frags +

Check CPU and GPU temps when gaming, update your drivers, make sure it's plugged in.

Check CPU and GPU temps when gaming, update your drivers, make sure it's plugged in.
7
#7
1 Frags +
TechDudeCheck CPU and GPU temps when gaming, update your drivers, make sure it's plugged in.

My laptop has excellent cooling, the components definitely aren't overheating, drivers are all updated, and what do you mean plugged in? Everything plugged into motherboard?

[quote=TechDude]Check CPU and GPU temps when gaming, update your drivers, make sure it's plugged in.[/quote]
My laptop has excellent cooling, the components definitely aren't overheating, drivers are all updated, and what do you mean plugged in? Everything plugged into motherboard?
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#8
0 Frags +

are you on power saver?

and are you limiting your performance in any way?

are you on power saver?

and are you limiting your performance in any way?
9
#9
2 Frags +
VulcanTechDudeCheck CPU and GPU temps when gaming, update your drivers, make sure it's plugged in.My laptop has excellent cooling, the components definitely aren't overheating, drivers are all updated, and what do you mean plugged in? Everything plugged into motherboard?

Have your laptop plugged into a charger when you are playing. A lot of laptops reduce the clockage/speed of parts when unplugged to help save battery

[quote=Vulcan][quote=TechDude]Check CPU and GPU temps when gaming, update your drivers, make sure it's plugged in.[/quote]
My laptop has excellent cooling, the components definitely aren't overheating, drivers are all updated, and what do you mean plugged in? Everything plugged into motherboard?[/quote]
Have your laptop plugged into a charger when you are playing. A lot of laptops reduce the clockage/speed of parts when unplugged to help save battery
10
#10
1 Frags +
Max_VulcanTechDudeCheck CPU and GPU temps when gaming, update your drivers, make sure it's plugged in.My laptop has excellent cooling, the components definitely aren't overheating, drivers are all updated, and what do you mean plugged in? Everything plugged into motherboard?Have your laptop plugged into a charger when you are playing. A lot of laptops reduce the clockage/speed of parts when unplugged to help save battery

Yes it was plugged in through power during our testing. Will test temperatures once we get him up and running with Antergos. [Currently running into a problem with the optimums graphics driver. Working on resolving it.]

[quote=Max_][quote=Vulcan][quote=TechDude]Check CPU and GPU temps when gaming, update your drivers, make sure it's plugged in.[/quote]
My laptop has excellent cooling, the components definitely aren't overheating, drivers are all updated, and what do you mean plugged in? Everything plugged into motherboard?[/quote]
Have your laptop plugged into a charger when you are playing. A lot of laptops reduce the clockage/speed of parts when unplugged to help save battery[/quote]

Yes it was plugged in through power during our testing. Will test temperatures once we get him up and running with Antergos. [Currently running into a problem with the optimums graphics driver. Working on resolving it.]
11
#11
1 Frags +
XenThePybroare you on power saver?

and are you limiting your performance in any way?
BurningSmileAdjusting power settings for high performance
[quote=XenThePybro]are you on power saver?

and are you limiting your performance in any way?[/quote]

[quote=BurningSmile]
Adjusting power settings for high performance
[/quote]
12
#12
1 Frags +

Update: have not been succesful in installing antergos, when trying to install ubuntu i get stuck at 3 bars, downloading something on this computer takes an hour but when i tried downloading it using my dads thinkpad it took 10 mins. Should i just call it quits and return it?

Update: have not been succesful in installing antergos, when trying to install ubuntu i get stuck at 3 bars, downloading something on this computer takes an hour but when i tried downloading it using my dads thinkpad it took 10 mins. Should i just call it quits and return it?
13
#13
0 Frags +

x

x
14
#14
0 Frags +
FireMight actually be broken. If Windows still works try a Download speed Test to see if it's actually Hardware.

Win isnt working, and i know for sure its not my wifi.

[quote=Fire]Might actually be broken. If Windows still works try a Download speed Test to see if it's actually Hardware.[/quote]
Win isnt working, and i know for sure its not my wifi.
15
#15
0 Frags +

Ok I returned the laptop and got a new one, this is working quite well (300+fps), but there are still a couple of issues. Whenever it isn't plugged in it caps my games to 30fps and it messes with my wifi. I've gone through power and gpu settings and set it from the default (maximum CPU performance 5%) to maximum CPU performance 100%, but it seems like it didn't do anything. Help?

Ok I returned the laptop and got a new one, this is working quite well (300+fps), but there are still a couple of issues. Whenever it isn't plugged in it caps my games to 30fps and it messes with my wifi. I've gone through power and gpu settings and set it from the default (maximum CPU performance 5%) to maximum CPU performance 100%, but it seems like it didn't do anything. Help?
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