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NETWORK issues - help!
posted in Q/A Help
1
#1
0 Frags +

I'm absolutely clueless when it comes to network/internet issues - so I'm going to describe it in layman's terms.

My apartment complex has dorm-style internet where I plug into an ethernet port in the wall with no access to the modem. I have a wireless router, but my desktop is plugged in. Internet is fine (Download ~100Mbps, upload ~20Mbps) and mostly stable.

Unfortunately, someone in my apartment complex plays ESEA/CSGO, and they keep getting banned on ESEA - which makes me be banned. After the 3rd time, a couple of weeks ago I purchased and installed Pure VPN.

I didn't like it, uninstalled it.

Now, I'm having major issues with what is most likely packet loss - in TF2, players just glide around (like when you're watching STV after a pause in a match), on Spotify, songs skip.

What I did to try to fix:

  • Uninstall VPN (not fixed)
  • IP config release/renew/etc in command prompt - does not fix anything
  • Restarting - does not fix
  • Full Network reset (on Windows 10) FIXES IT - temporarily, it eventually converts back
  • Full Windows reset/wipe (kept documents only) - not fixed

I'm not sure what else to do, since I don't think it's my hardware (Network reset fixes it, after all) - so there must be something that is converting some sort of net settings. I just don't know what to even look for or how to fix it, or what would be wrong in my network settings.

For now, before pugs/games, I just do a full network reset (wait the 5 full minutes to uninstall/reinstall/restart) - but I'd love a more permanent solution.

Sorry if this was TMI or too little information.

Ideas?

I'm absolutely clueless when it comes to network/internet issues - so I'm going to describe it in layman's terms.

My apartment complex has dorm-style internet where I plug into an ethernet port in the wall with no access to the modem. I have a wireless router, but my desktop is plugged in. Internet is fine (Download ~100Mbps, upload ~20Mbps) and mostly stable.

Unfortunately, someone in my apartment complex plays ESEA/CSGO, and they keep getting banned on ESEA - which makes me be banned. After the 3rd time, a couple of weeks ago I purchased and installed [url=https://www.purevpn.com/]Pure VPN[/url].

I didn't like it, uninstalled it.

Now, I'm having major issues with what is most likely packet loss - in TF2, players just glide around (like when you're watching STV after a pause in a match), on Spotify, songs skip.

[u]What I did to try to fix:[/u]
[list]
[*] Uninstall VPN (not fixed)
[*] IP config release/renew/etc in command prompt - does not fix anything
[*] Restarting - does not fix
[*] Full Network reset (on Windows 10)[b] FIXES IT[/b] - temporarily, it eventually converts back
[*] Full Windows reset/wipe (kept documents only) - not fixed
[/list]

I'm not sure what else to do, since I don't think it's my hardware (Network reset fixes it, after all) - so there must be something that is converting some sort of net settings. I just don't know what to even look for or how to fix it, or what would be wrong in my network settings.

For now, before pugs/games, I just do a full network reset (wait the 5 full minutes to uninstall/reinstall/restart) - but I'd love a more permanent solution.

Sorry if this was TMI or too little information.

Ideas?
2
#2
0 Frags +
femmebruleeWhat I did to try to fix:
  • Full Network reset (on Windows 10) FIXES IT - temporarily, it eventually converts back
  • Full Windows reset/wipe (kept documents only) - not fixed

What do you mean by reset/wipe in these 2 instances?

[quote=femmebrulee]
[u]What I did to try to fix:[/u]
[list]
[*] Full Network reset (on Windows 10)[b] FIXES IT[/b] - temporarily, it eventually converts back
[*] Full Windows reset/wipe (kept documents only) - not fixed
[/list]
[/quote]

What do you mean by reset/wipe in these 2 instances?
3
#3
2 Frags +

Exactly these:

Network reset

Windows reset w/ keep files option

Exactly these:

[url=https://www.howtogeek.com/265870/how-to-reset-your-entire-network-in-windows-10-and-start-from-scratch/]Network reset[/url]

[url=https://www.asus.com/en/support/FAQ/1013063/]Windows reset[/url] w/ keep files option
4
#4
2 Frags +
femmebruleeExactly these:

Network reset

Windows reset w/ keep files option

Huh never used network reset before. Judging from what it says it does I can infer that 1 of these 3 things is probably happening,1 it's fully reinstalling your network drivers with current version and removing network settings (in which case you have a program on your PC still that's changing your network settings), 2 it reverts back to older network drivers and clears network settings (in this case either new network drivers are bugged or a program is changing your network settings), 3 it just clears network settings (a program is changing your network settings, or their is a firmware bug that doesn't happen until after a few hours/days/next reboot)

I guess I should also ask how temporary is the network reset fix?

[quote=femmebrulee]Exactly these:

[url=https://www.howtogeek.com/265870/how-to-reset-your-entire-network-in-windows-10-and-start-from-scratch/]Network reset[/url]

[url=https://www.asus.com/en/support/FAQ/1013063/]Windows reset[/url] w/ keep files option[/quote]

Huh never used network reset before. Judging from what it says it does I can infer that 1 of these 3 things is probably happening,1 it's fully reinstalling your network drivers with current version and removing network settings (in which case you have a program on your PC still that's changing your network settings), 2 it reverts back to older network drivers and clears network settings (in this case either new network drivers are bugged or a program is changing your network settings), 3 it just clears network settings (a program is changing your network settings, or their is a firmware bug that doesn't happen until after a few hours/days/next reboot)

I guess I should also ask how temporary is the network reset fix?
5
#5
2 Frags +

Did a windows reset fix the issue temporarily as well?

(btw Comanglia what it does is just removes all the network drivers and preferences. Just hopes that on a restart Windows finds functional drivers I suppose)

Show Content
Using network reset should be the last step you try. Consider using it if the steps above don’t help to get you connected.

This can help solve connection problems you might have after upgrading from a previous version of Windows to Windows 10, as well as fix problems where you can connect to the Internet but not to shared network drives. It removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults.
Did a windows reset fix the issue temporarily as well?

(btw Comanglia what it does is just removes all the network drivers and preferences. Just hopes that on a restart Windows finds functional drivers I suppose) [spoiler]Using network reset should be the last step you try. Consider using it if the steps above don’t help to get you connected.

This can help solve connection problems you might have after upgrading from a previous version of Windows to Windows 10, as well as fix problems where you can connect to the Internet but not to shared network drives. It removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults.[/spoiler]
6
#6
1 Frags +
Comanglia

It's hard to determine how long it lasts just because doing things like streaming netflix, normal internet browsing, etc. I don't notice a difference. However, I did a network reset last night before the LAN tournament, played until midnight, computer went to sleep. By the time I get home from work tonight, I'll have to reset it again.

I was hoping that the Windows reset - and removing all programs - would fix the issue, since I didn't re-download anything suspect (IMO). This is why I'm at a loss as to what to look for, since I figured it was a rogue program (like the VPN) messing with settings.

Pete

The Windows reset did fix it temporarily, but about the same amount of time as a network reset - about a day.

[quote=Comanglia][/quote] It's hard to determine how long it lasts just because doing things like streaming netflix, normal internet browsing, etc. I don't notice a difference. However, I did a network reset last night before the LAN tournament, played until midnight, computer went to sleep. By the time I get home from work tonight, I'll have to reset it again.

I was hoping that the Windows reset - and removing all programs - would fix the issue, since I didn't re-download anything suspect (IMO). This is why I'm at a loss as to what to look for, since I figured it was a rogue program (like the VPN) messing with settings.

[quote=Pete][/quote] The Windows reset did fix it temporarily, but about the same amount of time as a network reset - about a day.
7
#7
1 Frags +
femmebruleeComanglia It's hard to determine how long it lasts just because doing things like streaming netflix, normal internet browsing, etc. I don't notice a difference. However, I did a network reset last night before the LAN tournament, played until midnight, computer went to sleep. By the time I get home from work tonight, I'll have to reset it again.

I was hoping that the Windows reset - and removing all programs - would fix the issue, since I didn't re-download anything suspect (IMO). This is why I'm at a loss as to what to look for, since I figured it was a rogue program (like the VPN) messing with settings.
Pete The Windows reset did fix it temporarily, but about the same amount of time as a network reset - about a day.

I highly recommend against using the sleep function on a regular basis if ever, while that may not be causing your issues it's certainly not doing you any favors except get you back to desktop marginally faster (if you have an SSD, HDD is quite a bit slower but still wouldn't recommend using sleep mode).

[quote=femmebrulee][quote=Comanglia][/quote] It's hard to determine how long it lasts just because doing things like streaming netflix, normal internet browsing, etc. I don't notice a difference. However, I did a network reset last night before the LAN tournament, played until midnight, computer went to sleep. By the time I get home from work tonight, I'll have to reset it again.

I was hoping that the Windows reset - and removing all programs - would fix the issue, since I didn't re-download anything suspect (IMO). This is why I'm at a loss as to what to look for, since I figured it was a rogue program (like the VPN) messing with settings.

[quote=Pete][/quote] The Windows reset did fix it temporarily, but about the same amount of time as a network reset - about a day.[/quote]

I highly recommend against using the sleep function on a regular basis if ever, while that may not be causing your issues it's certainly not doing you any favors except get you back to desktop marginally faster (if you have an SSD, HDD is quite a bit slower but still wouldn't recommend using sleep mode).
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