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Frame drops
posted in Q/A Help
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#1
0 Frags +

So I've recently bought this laptop with an i7-4720HQ and gtx960m, which should be plenty to run tf2 properly. Yet somehow even with maxfps configs I drop below 60 fps pretty frequently, freezing my game for half a second.

This only happens in servers with players shooting each other, not in jumping servers per example. I've tried many different configs, disabled gibs and ragdolls and honestly, I'm at my wit's end.

If anyone has any idea what could be wrong, I'd be glad to hear about it. Thanks in advance, Rintse.

So I've recently bought this laptop with an i7-4720HQ and gtx960m, which should be plenty to run tf2 properly. Yet somehow even with maxfps configs I drop below 60 fps pretty frequently, freezing my game for half a second.

This only happens in servers with players shooting each other, not in jumping servers per example. I've tried many different configs, disabled gibs and ragdolls and honestly, I'm at my wit's end.

If anyone has any idea what could be wrong, I'd be glad to hear about it. Thanks in advance, Rintse.
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#2
7 Frags +

Which "high end i7"?

Which "high end i7"?
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#3
-4 Frags +

.

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#4
-3 Frags +
nobelharvardsCheck your temperatures. Big problem with "gaming" laptops is not only lower performance from the mobile components, but no sufficient way to dissipate the heat from those components.

Try running a stress test using AIDA64 or Intel Burn Test to see your load temperatures and whether any thermal throttling occurs.

Check for laptop specific power saving features in the OS that reduce performance for battery life.

I get no issues running burn test 15 times on high stress level. I've already disabled the battery saving settings.

[quote=nobelharvards]Check your temperatures. Big problem with "gaming" laptops is not only lower performance from the mobile components, but no sufficient way to dissipate the heat from those components.

Try running a stress test using AIDA64 or Intel Burn Test to see your load temperatures and whether any thermal throttling occurs.

Check for laptop specific power saving features in the OS that reduce performance for battery life.[/quote]
I get no issues running burn test 15 times on high stress level. I've already disabled the battery saving settings.
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#5
2 Frags +

Have you tried dx8?

Have you tried dx8?
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#6
6 Frags +

#4
But did you see any thermal throttling? Temps?
You have to give us a bit more information, "no issues running burn test" could mean no thermal throttling and good temperatures or "it completed the test without catching fire".

#4
But did you see any thermal throttling? Temps?
You have to give us a bit more information, "no issues running burn test" could mean no thermal throttling and good temperatures or "it completed the test without catching fire".
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#7
0 Frags +

Get cpuid and look for the temps I find its better than other programs. Install nvidia control panel if you havent either. You can manually control the fan speed on your GPU so if you dont care about power consumption you can put it up to 100%

Get cpuid and look for the temps I find its better than other programs. Install nvidia control panel if you havent either. You can manually control the fan speed on your GPU so if you dont care about power consumption you can put it up to 100%
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#8
0 Frags +
ShooshGet cpuid and look for the temps I find its better than other programs. Install nvidia control panel if you havent either. You can manually control the fan speed on your GPU so if you dont care about power consumption you can put it up to 100%

Cpu-z isn't showing temps somehow, the temps are around 59 degrees though

[quote=Shoosh]Get cpuid and look for the temps I find its better than other programs. Install nvidia control panel if you havent either. You can manually control the fan speed on your GPU so if you dont care about power consumption you can put it up to 100%[/quote]

Cpu-z isn't showing temps somehow, the temps are around 59 degrees though
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#9
0 Frags +
Setsul#4
But did you see any thermal throttling? Temps?
You have to give us a bit more information, "no issues running burn test" could mean no thermal throttling and good temperatures or "it completed the test without catching fire".

The program just said "completed test without any issues". I thought that was what you were looking for.

[quote=Setsul]#4
But did you see any thermal throttling? Temps?
You have to give us a bit more information, "no issues running burn test" could mean no thermal throttling and good temperatures or "it completed the test without catching fire".[/quote]

The program just said "completed test without any issues". I thought that was what you were looking for.
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#10
0 Frags +

I recommended this to Stefen but try look up DriveTheLife and do a scan with that. Even thoe the laptop is new there could still be some outdated drivers.

I recommended this to Stefen but try look up DriveTheLife and do a scan with that. Even thoe the laptop is new there could still be some outdated drivers.
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#11
0 Frags +

CPU-Z has never shown temps, not sure what Shoosh thought.
Not sure why higher fan speed should affect power consumption significantly either.

Use AIDA64, it'll show temps and throttling.

CPU-Z has never shown temps, not sure what Shoosh thought.
Not sure why higher fan speed should affect power consumption significantly either.

Use AIDA64, it'll show temps and throttling.
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#12
0 Frags +
SetsulCPU-Z has never shown temps, not sure what Shoosh thought.
Not sure why higher fan speed should affect power consumption significantly either.

Use AIDA64, it'll show temps and throttling.

Where exactly does it show throttling?

[quote=Setsul]CPU-Z has never shown temps, not sure what Shoosh thought.
Not sure why higher fan speed should affect power consumption significantly either.

Use AIDA64, it'll show temps and throttling.[/quote]

Where exactly does it show throttling?
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#13
2 Frags +

"CPU Throttling" will turn red and change to "CPU Throttling - Overheating Detected!" and a red line should appear in addition to the yellow cpu usage line.

http://i.imgur.com/4EzHSuA.png

"CPU Throttling" will turn red and change to "CPU Throttling - Overheating Detected!" and a red line should appear in addition to the yellow cpu usage line.

[img]http://i.imgur.com/4EzHSuA.png[/img]
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#14
0 Frags +
Setsul"CPU Throttling" will turn red and change to "CPU Throttling - Overheating Detected!" and a red line should appear in addition to the yellow cpu usage line.

http://i.imgur.com/4EzHSuA.png

Ran the stress test for 5-10 minutes without any throttling.

[quote=Setsul]"CPU Throttling" will turn red and change to "CPU Throttling - Overheating Detected!" and a red line should appear in addition to the yellow cpu usage line.

[img]http://i.imgur.com/4EzHSuA.png[/img][/quote]

Ran the stress test for 5-10 minutes without any throttling.
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#15
1 Frags +

5-10 minutes? How does your clock work?
Well it confirms that you can run TF2 for 5-10 minutes without throttling. If you want to confirm that it won't throttle if you're running TF2 for longer than that you might want to consider running the stresstest for at least half an hour.
Also what temps were you getting?

5-10 minutes? How does your clock work?
Well it confirms that you can run TF2 for 5-10 minutes without throttling. If you want to confirm that it won't throttle if you're running TF2 for longer than that you might want to consider running the stresstest for at least half an hour.
Also what temps were you getting?
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#16
0 Frags +
Setsul5-10 minutes? How does your clock work?
Well it confirms that you can run TF2 for 5-10 minutes without throttling. If you want to confirm that it won't throttle if you're running TF2 for longer than that you might want to consider running the stresstest for at least half an hour.
Also what temps were you getting?

Since the drops start right as i join a server I thought 10 minutes would be plenty. Did a stress test of 30 minutes without any throttling too now though. avg temp of 81 degrees. max 92. i believe the max for my system is 100, could be wrong.

[quote=Setsul]5-10 minutes? How does your clock work?
Well it confirms that you can run TF2 for 5-10 minutes without throttling. If you want to confirm that it won't throttle if you're running TF2 for longer than that you might want to consider running the stresstest for at least half an hour.
Also what temps were you getting?[/quote]

Since the drops start right as i join a server I thought 10 minutes would be plenty. Did a stress test of 30 minutes without any throttling too now though. avg temp of 81 degrees. max 92. i believe the max for my system is 100, could be wrong.
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#17
3 Frags +

It should absolutely be throttling at those temps. 100-105 is where the overtemperature shutdown kicks in.

Sorry, but could you run it again and check the clockrates during the run? AIDA64 got built in CPUID btw, right below the stability test.

It should absolutely be throttling at those temps. 100-105 is where the overtemperature shutdown kicks in.

Sorry, but could you run it again and check the clockrates during the run? AIDA64 got built in CPUID btw, right below the stability test.
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#18
0 Frags +
SetsulIt should absolutely be throttling at those temps. 100-105 is where the overtemperature shutdown kicks in.

Sorry, but could you run it again and check the clockrates during the run? AIDA64 got built in CPUID btw, right below the stability test.

The clock speed stays just under 2.6 GHz the entire time.

[quote=Setsul]It should absolutely be throttling at those temps. 100-105 is where the overtemperature shutdown kicks in.

Sorry, but could you run it again and check the clockrates during the run? AIDA64 got built in CPUID btw, right below the stability test.[/quote]

The clock speed stays just under 2.6 GHz the entire time.
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#19
0 Frags +

"just under"?

It's definitely not "plenty to run tf2 properly".

Next step, how often do you freeze? Have you tried it on a fresh TF2 install, without your hud and config?

"just under"?

It's definitely not "plenty to run tf2 properly".

Next step, how often do you freeze? Have you tried it on a fresh TF2 install, without your hud and config?
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#20
-1 Frags +

Probably out of my league here, but iirc computers with better parts run tf2 better with higher settings turned on

Probably out of my league here, but iirc computers with better parts run tf2 better with higher settings turned on
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#21
0 Frags +
Setsul"just under"?

2594-2599MHz

Next step, how often do you freeze? Have you tried it on a fresh TF2 install, without your hud and config?

I freeze ramdonly with an average time of about 15 seconds in between freezes i'd say. This also happens on a clean install.

[quote=Setsul]"just under"?[/quote]
2594-2599MHz

[quote]Next step, how often do you freeze? Have you tried it on a fresh TF2 install, without your hud and config?[/quote]
I freeze ramdonly with an average time of about 15 seconds in between freezes i'd say. This also happens on a clean install.
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#22
2 Frags +

That's a bit weird, probably not what I had in mind.
Could you leave AIDA64 running in the background (without running the stability test) or use hwmonitor to log the CPU frequency to make sure it's not a load spike from TF2 causing a temp spike leading to short but hard throttling?

There are even stranger possibilities but they are a lot harder to diagnose, so let's rule this out first.

That's a bit weird, probably not what I had in mind.
Could you leave AIDA64 running in the background (without running the stability test) or use hwmonitor to log the CPU frequency to make sure it's not a load spike from TF2 causing a temp spike leading to short but hard throttling?

There are even stranger possibilities but they are a lot harder to diagnose, so let's rule this out first.
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#23
0 Frags +
SetsulThat's a bit weird, probably not what I had in mind.
Could you leave AIDA64 running in the background (without running the stability test) or use hwmonitor to log the CPU frequency to make sure it's not a load spike from TF2 causing a temp spike leading to short but hard throttling?

There are even stranger possibilities but they are a lot harder to diagnose, so let's rule this out first.

No temp spikes at all during it. max temps of 70 degrees.

[quote=Setsul]That's a bit weird, probably not what I had in mind.
Could you leave AIDA64 running in the background (without running the stability test) or use hwmonitor to log the CPU frequency to make sure it's not a load spike from TF2 causing a temp spike leading to short but hard throttling?

There are even stranger possibilities but they are a lot harder to diagnose, so let's rule this out first.[/quote]

No temp spikes at all during it. max temps of 70 degrees.
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#24
0 Frags +
SetsulCPU-Z has never shown temps, not sure what Shoosh thought.
Not sure why higher fan speed should affect power consumption significantly either.

Use AIDA64, it'll show temps and throttling.

Js, I never said CPU-Z I said cpuid. cpuid HWmonitor does show temps.

[quote=Setsul]CPU-Z has never shown temps, not sure what Shoosh thought.
Not sure why higher fan speed should affect power consumption significantly either.

Use AIDA64, it'll show temps and throttling.[/quote]

Js, I never said CPU-Z I said cpuid. cpuid HWmonitor does show temps.
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#25
0 Frags +

#23

SetsulCould you leave AIDA64 running in the background (without running the stability test) or use hwmonitor to log the CPU frequency

#24
I can deal with people saying CPUID instead of CPU-Z, but if you mean hwmonitor say so. Otherwise it's just a guessing game. CPUID is not a program, this is the equivalent of recommending "Microsoft" as an OS.

#23
[quote=Setsul]Could you leave AIDA64 running in the background (without running the stability test) or use hwmonitor to log the CPU frequency[/quote]

#24
I can deal with people saying [url=https://en.wikipedia.org/wiki/CPUID]CPUID[/url] instead of CPU-Z, but if you mean hwmonitor say so. Otherwise it's just a guessing game. CPUID is not a program, this is the equivalent of recommending "Microsoft" as an OS.
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#26
0 Frags +
Setsul#23SetsulCould you leave AIDA64 running in the background (without running the stability test) or use hwmonitor to log the CPU frequency
#24
I can deal with people saying CPUID instead of CPU-Z, but if you mean hwmonitor say so. Otherwise it's just a guessing game. CPUID is not a program, this is the equivalent of recommending "Microsoft" as an OS.

So am I just fucked? just to be sure.

[quote=Setsul]#23
[quote=Setsul]Could you leave AIDA64 running in the background (without running the stability test) or use hwmonitor to log the CPU frequency[/quote]

#24
I can deal with people saying [url=https://en.wikipedia.org/wiki/CPUID]CPUID[/url] instead of CPU-Z, but if you mean hwmonitor say so. Otherwise it's just a guessing game. CPUID is not a program, this is the equivalent of recommending "Microsoft" as an OS.[/quote]

So am I just fucked? just to be sure.
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#27
0 Frags +

No, but to rule out weird downclocking you have to log the CPU frequency.

Also I assumed you're using fullscreen already, if not change it and try again.

No, but to rule out weird downclocking you have to log the CPU frequency.

Also I assumed you're using fullscreen already, if not change it and try again.
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#28
-1 Frags +

Hey, make sure that TF2 is set to run on your dedicated graphics card and not your integrated card, you should be able to do this in the NVIDIA Control Panel. I did a quick google search for "i7-4720HQ and gtx960m freezing" and found a few other similar issues, this one has a solution at the bottom: http://us.battle.net/wow/en/forum/topic/18704970709.

Hey, make sure that TF2 is set to run on your dedicated graphics card and not your integrated card, you should be able to do this in the NVIDIA Control Panel. I did a quick google search for "i7-4720HQ and gtx960m freezing" and found a few other similar issues, this one has a solution at the bottom: http://us.battle.net/wow/en/forum/topic/18704970709.
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#29
0 Frags +

There's also a cvar within tf2 to report CPU frequency every second or so in the console. Look for something with "CPU" in it and you should be able to find it pretty easily.

There's also a cvar within tf2 to report CPU frequency every second or so in the console. Look for something with "CPU" in it and you should be able to find it pretty easily.
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#30
0 Frags +
SetsulNo, but to rule out weird downclocking you have to log the CPU frequency.

Also I assumed you're using fullscreen already, if not change it and try again.

I am using full screen. The cpu runs at 2.6 ghz the entire time.

[quote=Setsul]No, but to rule out weird downclocking you have to log the CPU frequency.

Also I assumed you're using fullscreen already, if not change it and try again.[/quote]
I am using full screen. The cpu runs at 2.6 ghz the entire time.
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